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Deco M9 plus keeps on disconnecting from other Deco's
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Deco M9 plus keeps on disconnecting from other Deco's
2020-11-16 18:38:27 - last edited 2020-11-19 09:57:26
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Hi,
Since a couple of days one Deco unit is continuously dropping out the setup of 4 Deco's
It has been stable for months and suddenly this happens. I did not make any changes to the setup.
Any idea what this could be.
Thanks
Harry
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2020-11-19 09:57:17 - last edited 2020-11-19 09:57:26
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Re:Deco M9 plus keeps on disconnecting from other Deco's-Solution
2020-11-19 09:57:17 - last edited 2020-11-19 09:57:26
Good day,
Sorry for the delay.
Could you please help me check the following information:
- Would this Deco get red when it is disconnected from the system?
- Have you tried to swap the location of this one, with the other 2 satellite units to get rid of the location issue?
- How long have you had the Deco?
- when you checked the signal source of this one, is it connected to the nearest Deco or not and how far away between these two units?
Thank you very much.
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2020-11-19 09:57:17 - last edited 2020-11-19 09:57:26
Posts: 10085
Helpful: 1323
Solutions: 860
Stories: 9
Registered: 2020-04-14
Re:Deco M9 plus keeps on disconnecting from other Deco's-Solution
2020-11-19 09:57:17 - last edited 2020-11-19 09:57:26
Good day,
Sorry for the delay.
Could you please help me check the following information:
- Would this Deco get red when it is disconnected from the system?
- Have you tried to swap the location of this one, with the other 2 satellite units to get rid of the location issue?
- How long have you had the Deco?
- when you checked the signal source of this one, is it connected to the nearest Deco or not and how far away between these two units?
Thank you very much.
Deco Monthly Recap- Check What's Currently Going on With Deco
KidShield Test Recruitment, Share Your Ideas With us!
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Re:Deco M9 plus keeps on disconnecting from other Deco's
2020-11-19 10:09:29
Q1 Yes
Q2 Yes
Q3 4 months
Q4 It is connected to the nearest, about 15 meters away
br
Harry
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