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Archer C80 turning off during normal use and not turning on.

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Archer C80 turning off during normal use and not turning on.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C80 turning off during normal use and not turning on.
Archer C80 turning off during normal use and not turning on.
2020-11-18 08:01:43 - last edited 2021-07-19 06:02:39
Model: Archer C80  
Hardware Version: V1
Firmware Version:

I bought a new archer C80 and during setup it was just fine. After sometime it automatically turned off and is not turning on. What is the problem? Please help.

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1 Accepted Solution
Re:Archer C80 turning off during normal use and not turning on.-Solution
2021-07-19 06:02:34 - last edited 2021-07-19 06:02:39

@6ensey 

 

Hello, the previously reported issue that the Archer C80 router keeps reboot randomly by the OP was caused by a wrong power adapter, and the issue got resolved by changing with the power adapter with the required power spec, which is 12 V ⎓ 1 A for the EU version, and 12 V ⎓ 1.5 A for the US.

 

It is suggested to follow the troubleshooting suggestions we updated here to address the issue, and report further if the issue persists:

[Troubleshooting] Router keeps rebooting randomly?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Archer C80 turning off during normal use and not turning on.
2021-07-15 22:59:49

@rohitrhmn1 I have the same issue. Happend to me a few times durring this summer and I think that it's overheating maybe. After it shuts off, the only way I can turn it off is to let it cool a minute, unplugging it and then plug it back in. I tried lowering the wireless transmit power from "High" to "Middle". This seems to make it a bit more stable. Any other ideas? I have the last FW update.

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Re:Archer C80 turning off during normal use and not turning on.
2021-07-16 06:00:47

@6ensey 

 

Hi, have you tried to do a FW upgrade of the device before that issue occurred? Can we have the current firmware version number on the web interface?

 

Are you using the original power adapter from the package box that came with the router, which should be 12 V ⎓ 1 A?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Archer C80 turning off during normal use and not turning on.
2021-07-16 09:31:18
Hey! So this started to happen from the last FW update Firmware Version: 1.5.7 Build 210308 Rel.60033n(4555) Yes, I'm using the original power adapter that came in the box with the router c80.
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#5
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Re:Archer C80 turning off during normal use and not turning on.-Solution
2021-07-19 06:02:34 - last edited 2021-07-19 06:02:39

@6ensey 

 

Hello, the previously reported issue that the Archer C80 router keeps reboot randomly by the OP was caused by a wrong power adapter, and the issue got resolved by changing with the power adapter with the required power spec, which is 12 V ⎓ 1 A for the EU version, and 12 V ⎓ 1.5 A for the US.

 

It is suggested to follow the troubleshooting suggestions we updated here to address the issue, and report further if the issue persists:

[Troubleshooting] Router keeps rebooting randomly?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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#6
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Re:Archer C80 turning off during normal use and not turning on.
2021-07-19 10:20:51

@Kevin_Z Thank you for the solution! yes

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