Cant connect to my phone

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Cant connect to my phone

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Cant connect to my phone
Cant connect to my phone
2020-11-18 09:45:47 - last edited 2020-11-20 06:52:31
Model: TL-WA850RE  
Hardware Version:
Firmware Version:

I already set up my tp link extender to my router but after setup and log in. I cant connect my phone to tp link extender. I dont know why. 

Please help

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#1
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Re:Cant connect to my phone-Solution
2020-11-20 06:52:19 - last edited 2020-11-20 06:52:31

@Magz_Xtian 

Hi, sorry for the delay.

I guess the issue is that the phone is connected to the 850RE but could not open any websites and no internet service from 850RE?

May I know the model number of your home router?

Did the RE and signal lights lit up on the 850RE?

Could you please click’850RE’ on the App and check its IP address as well as DHCP status, like auto on, or off?

 

And for more suggestions, please refer to this link:

https://community.tp-link.com/en/home/forum/topic/198516

 

Thank you very much.

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Re:Cant connect to my phone
2020-11-18 09:48:43

My cignal is in best location. 5 bars. Just only connection to extender.

Note: correct password

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Re:Cant connect to my phone-Solution
2020-11-20 06:52:19 - last edited 2020-11-20 06:52:31

@Magz_Xtian 

Hi, sorry for the delay.

I guess the issue is that the phone is connected to the 850RE but could not open any websites and no internet service from 850RE?

May I know the model number of your home router?

Did the RE and signal lights lit up on the 850RE?

Could you please click’850RE’ on the App and check its IP address as well as DHCP status, like auto on, or off?

 

And for more suggestions, please refer to this link:

https://community.tp-link.com/en/home/forum/topic/198516

 

Thank you very much.

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