Cannot connect to the internet
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I cannot access the internet when the router is switched on. The IP address in the setup web page is invaild (0.0.0.0). I have to save the PPPoE every time I turn on the router. Please help me with this issue.
My router model is Mercusys AC12G
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Hello, thanks for posting on the TP-Link community.
It seems that this Mercusys AC12G is a Mercusys router, it is suggested to contact the Mercusys support team for suggestions.
BTW, I just found some instructions for you:
Setup video for installing your wireless router: https://www.mercusys.com/download/ac12g#SetupVideo
Troubleshooting suggestions: https://www.mercusys.com/faq-315
I hope this helps.
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Hello, thanks for posting on the TP-Link community.
It seems that this Mercusys AC12G is a Mercusys router, it is suggested to contact the Mercusys support team for suggestions.
BTW, I just found some instructions for you:
Setup video for installing your wireless router: https://www.mercusys.com/download/ac12g#SetupVideo
Troubleshooting suggestions: https://www.mercusys.com/faq-315
I hope this helps.
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