Specific website not available

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Specific website not available

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Specific website not available
Specific website not available
2020-11-30 08:05:57 - last edited 2020-12-02 00:39:15
Model: TL-WPA8630P KIT  
Hardware Version:
Firmware Version:

Dear all,

 

I just connected (a brand new) TP-Link WPA8635P Kit to my TP-Link C3200 router over the powerlines.

The installation went very smooth and without any issues.

 

Everything works fine except the website of a local catering company (www.h-eat.be).

When I try to visit the homepage of that website, I get the message that the website can't be reach although the website functions normally.

All other websites work fine (of course I just installed my WPA8635P a rew days ago, over time I might found more unreachable websites).

 

What have I tried already:

- different browsers (Chrome, Safari) => website not found

- different devices (iPhone 7 Plus, Iphone 5S, Laptop) => website not found

- connect to WPA8635P via wire => website not found

- clear browserhistory => website not found

 

- connect directly via my router (so without the WPA8635P) => website found!

- connect from my iPhone 7 Plus via 4G => website found!

 

All settings are on "automatic" and there is no parental lock of any kind.

 

Is there someone who can help me to figure out this issue?

 

Thank you,

Koen

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Re:Specific website not available
2020-12-24 10:29:04

@Koen1402 

Good day,

Sorry for the delay.

Did you still have the same issue?

If yes, We would like to forward your case to the senior engineers for further assistance.

Please have a check of your email box later.

Thank you very much for your time and patience.

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