AX10 stops routing packets between LAN nodes

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AX10 stops routing packets between LAN nodes

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AX10 stops routing packets between LAN nodes
AX10 stops routing packets between LAN nodes
2020-12-07 20:23:29 - last edited 2020-12-17 02:51:16
Model: Archer AX10  
Hardware Version: V1
Firmware Version: 1.1.0 Build 20200827 Rel. 40928(5553)

I have a AX10 router working in router mode, and a RE305 range extender. 
The AX10 obtains the internet IP address normally - internet IP is in 192.168.0.0/24 subnet, and AX DHCP server serves the range 192.168.1.100-255. 
When the router starts up, everything seems to work fine. Every device connecting from either RE305 and AX10 gets an IP address.

After some time, new devices connecting in RE305 for the first time or reconnecting will not obtain an IP address because AX10 will not assign any. Devices connecting to AX10 directly get IP addresses assigned normally.

At first I thought this could be a RE305 issue, but I've also noticed that when this happens, the devices that are already connected to either RE305 and AX10 get routed to the internet normally, but the IP addresses in the AX10 LAN subnet cannot "talk" to each other. For example, I have a UDP based app that stream data from a smartphone to a server app in a PC, and this stops working. I try to ping between my PC and smartphone LAN IPs, but get destination unreachable messages (firewall is off in the PC).

When I reboot AX10, all goes back to normal for a while, until it stops again. I have no idea what could be triggering this issue, but it is pretty annoying.

I've tried resetting both AX10 and RE305 to factory defaults, but the issue remains.

 

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#1
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1 Accepted Solution
Re:AX10 stops routing packets between LAN nodes-Solution
2020-12-14 12:40:27 - last edited 2020-12-17 12:32:01

@Kevin_Z 

 

Kevin_Z wrote

@ahfalves 

 

When the devices cannot ping each other, are they connected to the 2.4G network? How about the devices connected to the 5G or LAN, are they still talking to each other?

 

What if you leave the RE305 disconnected from the network, only the AX10, will there still be an issue after some time?

 

Thanks for your reply. The issue was the same with devices connected either in 2.4G, 5G or wired.

This weekend a new firmware has been made available and I've upgraded to 1.1.2 Build 20201203 Rel. 36965(5553). Since the update, I've not observed any issue, so it may have been fixed. 
I'm not sure as I didn't find the release notes. This new firmware is not available in the support site yet.

 

EDIT---------------

After almost a week of testing after the update, I can confirm the issue is gone!

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#3
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Re:AX10 stops routing packets between LAN nodes
2020-12-08 03:34:53

@ahfalves 

 

When the devices cannot ping each other, are they connected to the 2.4G network? How about the devices connected to the 5G or LAN, are they still talking to each other?

 

What if you leave the RE305 disconnected from the network, only the AX10, will there still be an issue after some time?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:AX10 stops routing packets between LAN nodes-Solution
2020-12-14 12:40:27 - last edited 2020-12-17 12:32:01

@Kevin_Z 

 

Kevin_Z wrote

@ahfalves 

 

When the devices cannot ping each other, are they connected to the 2.4G network? How about the devices connected to the 5G or LAN, are they still talking to each other?

 

What if you leave the RE305 disconnected from the network, only the AX10, will there still be an issue after some time?

 

Thanks for your reply. The issue was the same with devices connected either in 2.4G, 5G or wired.

This weekend a new firmware has been made available and I've upgraded to 1.1.2 Build 20201203 Rel. 36965(5553). Since the update, I've not observed any issue, so it may have been fixed. 
I'm not sure as I didn't find the release notes. This new firmware is not available in the support site yet.

 

EDIT---------------

After almost a week of testing after the update, I can confirm the issue is gone!

Recommended Solution
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#3
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Re:AX10 stops routing packets between LAN nodes
2020-12-17 02:51:10

@ahfalves 

 

Hi, glad to know it works. We will soon publish that official firmware on the website, thanks for your reminding.

 

Just let us know if you have any other inquiries.

 

Good day~

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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