Reboot issue with AX20
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The router keeps rebooting intermittently
it's frustrating as we all are working from home and it disrupts work
what is the issue ??
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The beta firmware does adress the reboot issue but far from perfect. It has a habit of slowing down over time causing the system to become unresposanvie and messing with the conections.
Best advice is get the beta firmware and then set it to reboot some time in the early am to aviod the problems it creates.
Rma wont fix the problem and all you shall get is the same router with the same problems.
Support is at best lack luster on the comcercal end of tplinks routers with the last offical update being last year.
There been plenty of secuirty updates and patches for issues on other router brands compared to these.
To be fair there are also brands that are just as bad or worse with putting out updates.
Sadly when it comes to the comercal routers tplink seems to go with the plan of put it out then update a few times and then forget about it.
TP link could offset this by opening the routers up to third party support or do like Asus does and work with third party people to support and improve the frimware.
This gives them a vast testing comuminty for beta firmware and makes the buyers happy people.
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Hi, i have started having the exact same issue as the guys above !! Except ! Mine is a V1. I have tried swapping out power supplies and all sorts but it worked perfectly for the first 4 months. Your chat sends me around in circles and tells me there are no firmwares available for this device and cut me off the other three times i tried to contact them. 2021-05-24 18:14:54 NAT INFO [10736] Initialization succeeded 2021-05-24 18:14:53 NAT INFO [10736] Initialization succeeded
2021-05-24 18:14:44 NAT INFO [8890] IPSEC ALG enabled
2021-05-24 18:14:44 NAT INFO [8890] L2TP ALG enabled
2021-05-24 18:14:44 NAT INFO [8890] PPTP ALG enabled
2021-05-24 18:14:44 NAT INFO [8890] SIP ALG enabled
2021-05-24 18:14:44 NAT INFO [8890] RTSP ALG enabled
2021-05-24 18:14:44 NAT INFO [8890] H323 ALG enabled
2021-05-24 18:14:44 NAT INFO [8890] TFTP ALG enabled
2021-05-24 18:14:44 NAT INFO [8890] FTP ALG enabled
2021-05-24 18:14:44 NAT NOTICE [8890] The address 192.168.1.100 will be DMZ host
2021-05-24 18:14:44 NAT INFO [8890] DMZ enabled
2021-05-24 18:14:43 Traffic Statistics INFO [7855] Clear all stats because time changed
2020-09-29 00:00:42 Remote Management INFO [9452] Service stop
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Hello, if you still encounter an issue with the router rebooting itself, it is suggested to follow the troubleshooting suggestions we updated here to address the issue, and report further if the issue persists:
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