@Wood4theTrees 

Hello, kindly refer to the below instructions to check the connection again:
https://www.tp-link.com/support/faq/2698/

Do you mean you have already tried to install different drivers on your computer, none of them can make the Bluetooth work on your computer?

You can also refer to the below article to try some more troubleshooting:
https://community.tp-link.com/en/home/forum/topic/215446

If possible, try this adapter on another computer and see if the Bluetooth part can be detected, thanks.