TP-Link UB400 Bluetooth 4.0 Mini USB Adapter is not working in beats headphones

TP-Link UB400 Bluetooth 4.0 Mini USB Adapter is not working in beats headphones
TP-Link UB400 Bluetooth 4.0 Mini USB Adapter is not working in beats headphones
2020-12-09 16:24:42 - last edited 2020-12-10 00:56:54
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I bought TP-Link UB400 Bluetooth 4.0 Mini USB Adapter 3 days ago. It worked on my jbl go succesfully but i cant connect my beats solo3 headphones. I downloaded bluetooth drivers couse i use windows 7. If you know how can i connect it pls help me.

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#1
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6 Replies
Re:TP-Link UB400 Bluetooth 4.0 Mini USB Adapter is not working in beats headphones
2021-02-25 23:34:41

Hi there, I have similar problem. Bought UB400 bluetooh dongle and it has connected to PC windows 7, it does pairing with decive such as mice, keyboard, iphone, but my breats flex earphones, UB400 fail to pair beats flex earphones. Seeking TP-Link Expert to advice. Thanks.

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Re:TP-Link UB400 Bluetooth 4.0 Mini USB Adapter is not working in beats headphones
2021-03-01 07:48:04

@WSLing 

 

Disable the built-in Bluetooth and  remove all third-party Bluetooth drivers on your PC if there is any.

Please check if your earphone Model is listed in Q8 in the FAQ below, if not , may I know the exact Model of your earphone? 

May I know was earphone found by UB400? When you try to pair earphone with UB400,  what is the Error message?

https://www.tp-link.com/support/faq/2316/

 

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Re:TP-Link UB400 Bluetooth 4.0 Mini USB Adapter is not working in beats headphones
2021-03-08 05:46:18

@Solla-topee model: Beats Flex earphones, no error message, it was not found in searching. 

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Re:TP-Link UB400 Bluetooth 4.0 Mini USB Adapter is not working in beats headphones
2021-03-08 07:26:41

@WSLing  Hi, thank you for your reply. 

Normally UB400 should be able to see the Bluetooth signal from Beats Flex , if not, please  check if your cell phone can see Beats Flex as Bluetooth device and pair with it or not?

If cell phone can pair with Beats earphone, please unpair from Beats earphone from phone.

And reset your Beats Flex Bluetooth settings, and see if UB400 could see its Bluetooth?

Please turn off the Bluetooth and turn it back On on your PC with UB400 and see Beats Bluetooth signal shows up or not. 

 

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Re:TP-Link UB400 Bluetooth 4.0 Mini USB Adapter is not working in beats headphones
2021-03-08 10:00:05

@Solla-topee thanks for clear instruction. After followed every step instructions, UB400 can paired with my iphone, after disconnected from my iphone bluetooth, unlikely, UB400 still fail to find my beast flex bluetooth. Please advice. Thank you.

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Re:TP-Link UB400 Bluetooth 4.0 Mini USB Adapter is not working in beats headphones
2021-03-10 02:15:05

@WSLing Hi, 

Thank you for your reply,  please make sure iPhone can see Bluetooth signal from Beat Flex and reset Bluetooth settings on Beats earphone, we would like to follow up your case by email. Please check your inbox later ~

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#7
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