Block bug on apps

Block bug on apps
Block bug on apps
2020-12-11 02:16:38
Hardware Version:
Firmware Version:

When u temporary block someone's Wifi access, he can just simply turn off and then turn on his WiFi on PC or mobile. Then, he can continue access the WiFi. Pls rectify this bug

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#1
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5 Replies
Re:Block bug on apps
2020-12-15 06:19:26

@LCT 

 

May I know how did you block the Wi-Fi access of that devices? Via Access Control?

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#2
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Re:Block bug on apps
2020-12-15 11:39:42

@Kevin_Z 

This is the steps

1. Open apps

2. Select Router Archer C1200

3. Select Client tabs

4. Selected the device wanted to block

5. Click the Block button

That's all

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#3
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Re:Block bug on apps
2020-12-16 02:00:54

@LCT 

 

Thanks for the update.

 

May I know what is the current firmware version of your Archer C1200? How about its hardware version? You may confirm it on the router bottom label.

 

Does this happen to all the wireless devices in the Archer C1200 network? They will have internet access again once disabling then enabling the Wi-Fi?

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#4
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Re:Block bug on apps
2020-12-16 06:02:15

@Kevin_Z 

1. Latest updated apps. 

2. Hardware version not available but its a 2 years ago device

3. All connected mobile phone and pc can unblock by turning on, off, on wifi

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#5
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Re:Block bug on apps
2020-12-17 03:38:10

@LCT 

 

To locate this issue and try to fix it, we would like to follow up on your case via email. Please check your inbox and provide the information that we need.

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#6
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