USB 4G for TL-WR902AC

USB 4G for TL-WR902AC
USB 4G for TL-WR902AC
2021-01-02 11:03:00
Model: TL-WR902AC
Hardware Version: V3
Firmware Version:

Hi to everyone,

 

I have a problem with trying to connect my TL-WR902AC to an USB 4G. The router does not recognize my Huawei E3372 LTE USB Stick, instead in Amazon web page appears like compatible. I have seen in other posts that you say this USB is not in the list of compatible devices, but in this list does not appear any USB. Do you know which 4G USB could I use for this router?

 

Thank you very much in advance for your help

 

Best regards.

 

Joaquin

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9 Replies
Re:USB 4G for TL-WR902AC
2021-01-04 07:23:45

@JoaquinSanz 

 

Hello, thanks for asking.

 

If there is no modem listed on the compatibility list, that means we haven't done field test in your region, so compatibility is not guaranteed. You are suggested to refer to the troubleshooting guide to confirm the basic settings: https://www.tp-link.com/support/faq/400/

 

If none of the troubleshooting helps, I'm afraid the Huawei E3372 LTE modem is not compatible with the WR902AC.

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Re:USB 4G for TL-WR902AC
2021-01-04 20:21:47

@Kevin_Z 

Hello, thanks for your reply. 

 

I could not make it work with HUAWEI E3372 LTE USB Stick but with LTE 4G USB MODEM it works for let you know.

 

Do you know if it is possible to save the PIN of the SIM to do not have to put everytime when you disconnect the router?

 

Thank you very much for your support

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Re:USB 4G for TL-WR902AC
2021-01-04 21:26:27

@JoaquinSanz 

 

I can't think of any cellular device that allows to "save" the PIN of the SIM card.

 

What usually can be done is to either activate or deactivate the use of a SIM PIN. In some rare cases the provider of the SIM card prohibits the deactivation of the SIM PIN, but mostly it can be done.

 

To deactivate the PIN function of the SIM card you either plug the HUAWEI LTE USB Stick into a PC, install the software that came with it and then deactivate the SIM PIN via that software or you put the SIM card into a phone and deactivate the SIM PIN via the phone.

 

 

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Re:USB 4G for TL-WR902AC
2021-02-06 22:01:37

@Kevin_Z Hey guys, why you are saying that Huwaei E3372h is not compatible with TL-WR902AC?

 

This seems it is not true, please see for instance following TP-link site:

https://www.tp-link.com/sa/support/3g-comp-list.html?model=TL-WR902AC&location=1154

 

There looks to be some issue with this modem now, please see the piece of my logfile:

 

Index Time Type Level Content
1 2021-02-06 22:57:28 3G Error 710: handle_card failed.
2 2021-02-06 22:57:28 3G Error 498: get card info error after already_switched.
3 2021-02-06 22:57:27 3G Information 260: go to already_switched.
4 2021-02-06 22:57:26 3G Information 3G/4G Modem vendorID: 0x12d1; productID: 0x1f01
5 2021-02-06 22:57:23 3G Information Hotplug: 12d1_14db, not the used switched_3g device.
6 2021-02-06 22:57:23 3G Information Hotplug: id[1]=12d1_1f01_0123456789ABCDEF, class[1]=unswitched_3g, action[1]=add
7 2021-02-06 22:57:23 3G Information Hotplug: id[0]=12d1_14db, class[0]=switched_3g, action[0]=remove
8 2021-02-06 22:57:19 3G Error 710: handle_card failed.
9 2021-02-06 22:57:19 3G Error 193: get card info error, before usb_modeswitch.
10 2021-02-06 22:57:18 3G Information 3G/4G Modem vendorID: 0x12d1; productID: 0x14db

 

First Identifying... is displayed for some time and then Unplugged

 

@Kevin_Z: could you please submit the ticket for a dev team to investigate it? E3372h is a popular piece of device marked as a supported on TP-links site, would be good have it working with TL-WR902AC - which is in general very good travel router.

 

Thanks in advance for any comment and best regards!

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Re:USB 4G for TL-WR902AC
2021-02-06 22:11:37

@Myke Forget to mention HW & SW version:

Firmware Version:0.9.1 0.3 v0089.0 Build 191018 Rel.34369n(4555)

Hardware Version:TL-WR902AC v3 00000001

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Re:USB 4G for TL-WR902AC
2021-02-07 02:51:12

@Myke 

 

Thank you for posting on the TP-Link Community.

 

Generally, to verify if a 3G modem is compatible with the router, we need to ensure both the router model and the ISP are compatible, may I know who is your ISP please? We will then ask our dev team to check this for you.

 

Before that, please send us the whole system log on the WR902AC when you connect the modem to the WR902AC, they will check there is any clue in the log.

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Re:USB 4G for TL-WR902AC
2021-02-21 22:01:16

Hello @Kevin_Z ,

sorry for such late reply, I missed your post.

 

Please once again see all of details:

ISP: Orange(Poland)
Router: TL-WR902AC
Operation Mode:3G/4G Router
Firmware Version:0.9.1 0.3 v0089.0 Build 191018 Rel.34369n(4555)
Hardware Version:TL-WR902AC v3 00000001
USB 3G/4G dongle: E3372h-320 (hilink) 10.0.3.1(H192SP3C983)

 

as well as attached full logfile I dumped.

 

Best regards,

Myke

File:
myke-tl_wr902ac-e3372h-log.txtDownload
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Re:USB 4G for TL-WR902AC
2021-02-22 03:39:25

@Myke 

 

Thank you a lot for the logfile, we have sent you a PM, please check and confirm.

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Re:USB 4G for TL-WR902AC
Thursday - last edited Thursday

@JoaquinSanz 

 

Hi, 

 

has this been looked into as I have the exact same issue with the same E3372 but and the TL-WR902AC Router.

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