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Recently bought one of these to boost my signal. Set it up OK and gave it the same ssid as my router so things connect automatically (cameras, amazon echo etc). When I connect my laptop to it, and now my phone, all I get is 'no Internet, Secured'.
I'm with virgin media with the hub 3.0 in the uk
Hi,
May I know the model number of your range extender?
After setup, did you see the 2.4ghz/5ghz, or RE/signal lights lit up?
Have you see the trouble shooting steps here:
https://community.tp-link.com/en/home/forum/topic/198516
Thank you very much and wait for your reply.
@TP-Link hi, thanks for getting back to me.
It is the RE220 AC750.
All lights are on, things connect OK, but I get no Internet once connected
Hi, thanks a lot for your reply.
May I know the hardware version of the RE220, V1, or V2?
Have you referred to the previous link to manually configure the DHCP server?
If still not helpful, please try to update the following firmware to have a look:
RE220 v1: https://static.tp-link.com/2020/202011/20201109/RE220_v1_201022.zip
RE220 v2: https://static.tp-link.com/2020/202011/20201109/RE220_v2_201022.zip
How to update the firmware:
https://www.tp-link.com/en/support/faq/1406/
Thank you very much and wait for your reply.
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