tpPLC app Flash issue

tpPLC app Flash issue
tpPLC app Flash issue
2021-01-13 06:43:32 - last edited 2021-01-15 03:32:01
Hardware Version: V4
Firmware Version:

Hi All

 

I have just purchased a new set of AV600 powerline adapters, plugged in and working fine but i want to firmware update them so downloaded the tpPLC application from the downloads page but when i open it up i get this flash logo and nothing else.

 

Im presuming its because flash support has been removed from all browsers now post 12th Jan 2021, does anyone know how to get the app working on my windows 10 machine?

 

Thanks

 

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1 Accepted Solution
Re:tpPLC app Flash issue-Solution
2021-01-13 12:50:52 - last edited 2021-01-15 03:32:01

@sssstew it's because Microsoft stopped supporting Flash on 12 January. A TP-Link support agent told me to go here to get the 2020 version of the utility. Just be sure to select No to the country redirection. Don't worry that the page isn't for your model – the utility is the same.

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Re:tpPLC app Flash issue
2021-01-13 11:01:31 - last edited 2021-01-13 11:04:38

@sssstew Move the computer date back a couple of days will make it work... lousy workaround but that's all i got

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Re:tpPLC app Flash issue-Solution
2021-01-13 12:50:52 - last edited 2021-01-15 03:32:01

@sssstew it's because Microsoft stopped supporting Flash on 12 January. A TP-Link support agent told me to go here to get the 2020 version of the utility. Just be sure to select No to the country redirection. Don't worry that the page isn't for your model – the utility is the same.

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Re:tpPLC app Flash issue
2021-01-15 03:32:29

@kranix Awesome! thanks this worked perfectly, appreciate it. :)

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Re:tpPLC app Flash issue
2021-01-27 16:43:46

Does NOT work with my AV500 powerline devices (does work with AV600 connected on the same poerline network)?  Is this going to be addressed by TP-Link or is this simply a case of forced obsolence?

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Re:tpPLC app Flash issue
2021-01-28 03:03:42

@LionelBrink 

Hi, thanks for your kind reply.

Could you please provide us more details about how AV500 failed to work with the latest utility, not showing up on the utility, or several icons missed?

By the way, may I know the model number of your AV500, like TL-WPA421 kit and how about the hardware version as well?

Thank you very much.

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Re:tpPLC app Flash issue
2021-01-28 06:21:54 - last edited 2021-01-28 06:22:25

@TP-Link The AV600 powerline adapters are not found by the newer powerline utility. I own 5 AV600 powerline adapters various models, but all have V1 hardware and the utility finds zero adapters. 0 found out of 5 adapters is not a good sign. 

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