@Kanak 

 

Did you try configuring this from the device itself via IP rather than via the App?

 

Just wondering if you changed and saved it directly on the device would this stick after a reboot.   Not seen anyone else report this issue

@Philbert 

 

Thanks for the reply.

Yes I have configured via ip address only. My ISP needs PPPoE "Service Name" set to a specific value and that is available only on the web UI, not the app.

So it connects when I change something and hit save on the web ui as well. But just doesn't connect automatically on startup.

I checked with my friends tenda router just to check if its an IPS issue but that router was working fine.

 

I found some more open threads that might be related but there was no solution:

https://community.tp-link.com/en/home/forum/topic/76193

https://community.tp-link.com/en/home/forum/topic/222166

@Kevin_Z 

 

Thanks for looking into it.

 

ISP: SITI Broadband India

 

I believe the modem is stable because there are no connection drops, only when I restart my tp link router (I didn't turn off the modem) it doesn't connect automatically, but after one manual reconnect, it stays connected. And as I said, earlier I had a friend's router (tenda company router) that was successfully connecting on re-start.

 

PFA the network -> WAN Screenshot & new logs

 

@Kevin_Z 

 

I crossed my fingers 🤞 and was hopeful but it didn't work! :(
PFA new logs

 

 

 

BTW, if you see my old logs where I manually connected after restart:
that time also the time was incorrect but it gets corrected after the connection is established

@Kevin_Z 

The power is stable as it's on the inverter. we rarely face power failures anyway. And also, the router does not restart automatically.

 

The common reason this happens:
1. (Rare) Power goes down for so long that inverter battery is also drained

2. (Rare) parents accidentally switch off the wall socket while looking for some other switch

3. I reboot using tplink admin panel for testing this issue

 

All of the above scenarios have a same outcome: the router boots up, but couldn't establish a pppoe connection without manual intervention.

This is at my parent's home so it's fine when I'm around I can quickly fix it but I fear when I'm not around they won't be able to fix it.

So now, I bought a new router (from Tenda company as it was popular here) and the new one is working fine when I restart it. I'm using my TP-LINK C20 as an access point now just to extend the network coverage. I'd be happy to still help with further investigation of this issue.