Lose connection to NAS whe powerlines on network.

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Lose connection to NAS whe powerlines on network.
Lose connection to NAS whe powerlines on network.
2021-01-26 15:47:50 - last edited 2021-01-26 15:56:39
Hardware Version: V5
Firmware Version: 1.4.0.20-00_401115_191120_901

I have a BT Smart Hub 1 and a Synology DS118 NAS drive.  Both work with no issues.  I've just added a  TP-Link AV600  (TL-PA4010P) powerline starter pack to extend my wired network.  The powerline uses a different port on the back of my Smart Hub to my NAS but the moment I switch the powerlines on, I lose access to my NAS drive. My SmartHub homescreen shows the NAS is there, when I punch the ip address in I get the "Hello! Welcome to Synology Webstation" but when I add :5000 on the end of the ip address, nothing. 

Turn off the powerlines,  reboot the NAS drive and all is good again.  Turn on the powerlines and bye-bye NAS!

Any ideas?

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Re:Lose connection to NAS whe powerlines on network.
2021-01-28 03:47:54

@Brucie 

Hi, thank you very much for your kind feedback.

For your case, I might need to check with the senior engineers for further assistance.

Please have a check of your email box later.

Thanks a lot.

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