RE has been working great for about two months. Will not connect to router
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RE has been working great for over two months, but now will not connect to router even after reset through WPS. Should I do a factory reset?
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Hi,
May I know the model number of your range extender?
How about the model number of your main router as well?
Please try to do a factory reset first and set up again to see what happened;
At the same time, please have a look at this link:
https://community.tp-link.com/en/home/forum/topic/198516
Thank you very much and wait for your reply.
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Hi,
After the setup, did you see any 2.4ghz and 5ghz lit up?
--if not, could you please log into the RE305 and save a picture of the settings>network map page for me;
And please also try to update the following firmware to have a look:
RE305 v3
https://static.tp-link.com/2020/202011/20201119/RE305_v3_201114.zip
PS: have you called our helpdesk hotline:
https://www.tp-link.com/us/support/contact-technical-support/#Knowledge-Support
thank you very much.
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