Deco x60 appears bricked - and cant firmware upgrade / reset

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Deco x60 appears bricked - and cant firmware upgrade / reset

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16 Reply
Re:Deco x60 appears bricked - and cant firmware upgrade / reset
2021-06-07 00:02:13

@Khammer 

Is there a solution here, I have the exact same issue.

 

David B

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#12
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Re:Deco x60 appears bricked - and cant firmware upgrade / reset-Solution
2021-06-11 07:32:07 - last edited 2021-11-05 08:26:59

@DavidBart 

Thanks for the feedback.

if anyone else had the same issue, please have a look at this link:

https://community.tp-link.com/en/home/forum/topic/267182 

Recommended Solution
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#13
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Re:Deco x60 appears bricked - and cant firmware upgrade / reset
2021-10-24 06:28:40

@Khammer Hi have the same issu with a deco unit x60, i bought the set of 3 but one of them seems to be blocked, i can't reset it , neither to connect, no data flows throu ethernet ports. How can i solve this. Thank you

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#14
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Re:Deco x60 appears bricked - and cant firmware upgrade / reset
2021-10-24 22:55:49 - last edited 2021-10-24 22:56:15

@JLan 

 

You have to call support, and they'll verify if it's the same issue and if so, they will replace the unit for you.

Alternatively, I bought mine at Costco, so I just returned the three and bought another pack because I didn't want to wait.

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#15
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Re:Deco x60 appears bricked - and cant firmware upgrade / reset
2021-11-04 18:28:29

@Khammer 

I have same issue. Deco stopped working. Reboot didn't work then removed from wifi and tried to do reset to factory. Kept cycling - rebooting. Now just shows green and won't do a reset. 

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Re:Deco x60 appears bricked - and cant firmware upgrade / reset
2021-11-05 08:31:58 - last edited 2021-11-05 08:36:11

@Milky 

Hi, Thank you for the feedback.

If possible, please refer to this link to do a firmware recovery:

If nothing changed, Please send an email to support.forum@tp-link.com with the following information:

1. a picture of the bottom label with SN of the defective unit.

2. a copy of your purchasing receipt.

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#17
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