tapo C100 mic disable feature

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tapo C100 mic disable feature

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
tapo C100 mic disable feature
tapo C100 mic disable feature
2021-02-12 01:33:01 - last edited 2021-11-17 06:20:53
Model: Tapo C100  
Hardware Version:
Firmware Version:

I bought 4 tapo C100 for my parents house that are old people to share the remote access with my brothers, and after I installed two of them I noticed that it is not possible to disable the mic, and it is so sensitive,  that we can listen all conversations of every room.

The idea was to give my parents the option to configure cameras with a master user and share access with us but only video and not audio, actually we replaced 2 old hikvision cameras that had this option.

Until now, and after some web searches, I decided to return to the store the other 2 cameras and the one that are installed I will see if I replace them with another model because it is not possible use them as it.

 

Meanwhile, would you please let me know if there is a way to disable the mic or you have this feature in your roadmap?

 

thanks.

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#1
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4 Reply
Re:tapo C100 mic disable feature
2021-02-12 19:24:31 - last edited 2021-11-17 06:20:53

@gmosetto 

 

You are able to disable the mic by selecting the icon below:

 

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#2
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Re:tapo C100 mic disable feature
2021-02-17 02:38:42 - last edited 2021-11-17 06:20:53

@Tony thanks but you can disable it for your user but when you share the camera the other one is able to enable it again, so they can listen all.

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#3
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Re:tapo C100 mic disable feature
2021-02-17 21:06:00 - last edited 2021-11-17 06:20:53

@gmosetto 

 

It doesn't appear to be possible, but I would suggest reaching out to your local support team to get confirmation.

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#4
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Re:tapo C100 mic disable feature
2021-11-16 03:45:05 - last edited 2021-11-17 06:20:53

@Tony is there any configuration to disable mic from the master user admin, to preven whoever you share the camera with cannot hear what you are saying? 

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#5
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