Adapter not working on my pc?

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Adapter not working on my pc?

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Adapter not working on my pc?
Adapter not working on my pc?
2021-02-23 12:22:30 - last edited 2021-02-23 12:23:31
Model: Archer TX50E  
Hardware Version: V1
Firmware Version:

So I've just bought this new adapter cause my old one was rubbish, and as I was all excited when putting in my new adapter, started my computer and my computer didn't detected the adapter or something? I am kind of sad right now cause I don't have any idea on what could have happen to it.

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Re:Adapter not working on my pc?
2021-03-01 06:25:22

@Marcuskang Hi, 

 

In the search box on the taskbar, type Device Manager,  then open Network Adapter / Other , and check if there is TPLINK or Intel AX200 detected in device manager. 

If TX50E hardware not detected, please troubleshoot as suggestions in  this post: 
https://community.tp-link.com/en/home/forum/topic/215446

You could try a different PCI-E slot, Bios update,  Windows safe Mode ,disable power saving Mode and if that helps.
Please also try a PC with a different motherboard if possible.

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