RE650 very unstable connection

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RE650 very unstable connection

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RE650 very unstable connection
RE650 very unstable connection
2021-03-17 09:24:05
Model: RE650  
Hardware Version: V1
Firmware Version:

I have Re650 Extender and Archer C6 router. Both on latest firmware.

 

C6 is on the ground floor, on a first floor I have Re650. Connection via RE650 (both cable and wifi) is very unstable. Whan can causing the problem?

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Re:RE650 very unstable connection
2021-03-19 06:26:47

@Piez  Hi, 

 

May I know if unplug RE650, at first floor RE650's location, do you have stable Wi-Fi signal.

As RE650 should get strong Wi-Fi at least 2-3 Bars from router to keep stable.

 

Please help check the Wi-Fi LEDs on RE650 when Interest becomes unstable, 

If Wi-Fi LEDs are still On RE when the issue happens, please try the Beta firmware I sent you via private message, thank you.
If Wi-Fi LEDs goes Off on range extender when issue occur, please set up a different SSID for range extender, and put RE very close to router and test its stability.
 

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Re:RE650 very unstable connection
2021-03-25 08:53:33

@Solla-topee 

 

LEDs are still On. I probably will try beta firmware.

 

But I was analyzing problem and looks like interference of the wifi signals cause it. Is there any option to change channel for RE650? 

 

Right now I set 5Ghz wifi on main router, connect Re650 to it and make it broadcast 2Ghz wifi. It is not perfect but connection is more stable.

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Re:RE650 very unstable connection
2021-03-26 01:57:45

@Piez Hello, 

 

Range extender repeat router's Wi-Fi signal, and it always uses the same Wi-Fi channel as main router.

2.4Ghz does have more wireless interference compared with 5Ghz, but if both Bands are unstable on RE650, you could try beta the firmware first. 

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Re:RE650 very unstable connection
2021-08-16 02:16:26

@Solla-topee I'm facing the same proble

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Re:RE650 very unstable connection
2021-08-16 10:54:04

@Solah  Hello, 

May I know the model of your main router, and how about the Leds status when RE loses Internet?

Please confirm your RE650 is on the latest firmware first, select hardware version to download the latest firmware: 

https://www.tp-link.com/support/download/re650/#Firmware

Here is a detailed troubleshooting guide to for RE unstable issue, please give it a try and feel free to let us know if helps: 

[Troubleshooting] Range Extender Keeps Losing Connection
https://community.tp-link.com/en/home/forum/topic/272398

 

 

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