Led Controller INFO [910] Start to run WAN1_ON in logs. Then disconnect

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Led Controller INFO [910] Start to run WAN1_ON in logs. Then disconnect

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16 Reply
Re: Led Controller INFO [910] Start to run WAN1_ON in logs. Then disconnect
2021-07-15 01:08:25

@ScoPro 

 

May I know who is your ISP? What is the model of the modem? We would like to follow up on your case via email. Please check your inbox.

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#12
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Re: Led Controller INFO [910] Start to run WAN1_ON in logs. Then disconnect
2021-07-15 12:51:09

@Kevin_Z 

 

I haven't received any emails. Where did you send it to? The modem is a Hitron CODA-4582 and the ISP is Eastlink.ca. I checked the modem logs and it reports no signal issues.

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#13
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Re: Led Controller INFO [910] Start to run WAN1_ON in logs. Then disconnect
2021-07-16 06:10:12 - last edited 2021-07-16 06:10:40

@ScoPro 

 

Thanks, the support engineers will contact you in one business day generally, you may check the email later.

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#14
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Re: Led Controller INFO [910] Start to run WAN1_ON in logs. Then disconnect
2021-08-02 14:44:22 - last edited 2021-08-02 14:45:25

@Kevin_Z 

Having exact same issues. Contacted TP Link support, they replaced the router. No change in the flapping. 

ISP is stating no issues on their end.

 

ISP- Xfinity

 

Router is:

Firmware Version:

1.2.0 Build 20210420 Rel. 39971(5553)

Hardware Version:

Archer AX1500 v1.0

 

2021-08-01 16:04:14 Led Controller INFO [913] Start to run WAN1_ON

2021-08-01 16:04:14 Led Controller INFO [913] Start to run WAN0_OFF

2021-08-01 16:04:14 Led Controller INFO [913] Start to run LAN_ON

2021-08-01 16:04:02 Led Controller INFO [913] Start to run WAN1_OFF

2021-08-01 16:04:02 Led Controller INFO [913] Start to run WAN0_ON

2021-08-01 16:04:02 Led Controller INFO [913] Start to run LAN_ON

2021-08-01 16:04:00 Led Controller INFO [913] Start to run WAN1_OFF

2021-08-01 16:04:00 Led Controller INFO [913] Start to run WAN0_OFF

2021-08-01 16:04:00 Led Controller INFO [913] Start to run LAN_ON

2021-07-31 09:05:54 Led Controller INFO [913] Start to run WAN1_ON

2021-07-31 09:05:54 Led Controller INFO [913] Start to run WAN0_OFF

2021-07-31 09:05:54 Led Controller INFO [913] Start to run LAN_ON

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#15
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Re: Led Controller INFO [910] Start to run WAN1_ON in logs. Then disconnect
2021-08-03 01:48:38

@bulldog99 

 

Will the internet LED change to red/orange when you can monitor and there is an internet drop? Try to connect a computer to the ISP modem with an Ethernet cable and monitor the stability, ensure you have a pretty stable connection. If not, you need to ask Xfinity to check the internet line or modem settings.

 

If the modem gives you a pretty stable internet connectivity, please confirm if there is still a WAN IP address on the AX1500 when the internet LED becomes red/orange. Try to change the DNS server on the Network > Internet page to 8.8.8.8 and 8.8.4.4 if there is still a WAN IP address when the internet drops.

 

BTW, you can also refer to the troubleshooting suggestions here, and see if any will help:

[Troubleshooting] Router Disconnects from Internet

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#16
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Re: Led Controller INFO [910] Start to run WAN1_ON in logs. Then disconnect
2021-08-03 10:35:01 - last edited 2021-08-03 11:57:14

From previous occurrences, internet works fine while hardwired directly to the modem while the status LED on the ax1500 is orange. The current instances are happening early in the morning while I am asleep so I cannot confirm right now if the router is obtaining a public IP. I have update the DNS settings, but the same results occurred over night.

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#17
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