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Disrupts connection or doesn't connect at all with PS4

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Disrupts connection or doesn't connect at all with PS4

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Disrupts connection or doesn't connect at all with PS4
Disrupts connection or doesn't connect at all with PS4
2021-04-16 17:13:13
Model: TL-SG1005D  
Hardware Version: V9
Firmware Version:

Hello,

I recently bought a switch because I didn't have a slot left for my PS4. I had some old network cables and I set everything up and the switch didn't pick up a signal.
Except for one cable. But after a while, it randomly breaks the signal for a minute or so. So I bought 2 new cables, two different cables cat5e patch cables, and again it didn't pick up a signal.
Is there anything I can do about this? Is it a specific cable I need, or do I need to get another switch, and if so, what kind?
This is the one I bought: https://www.megekko.nl/product/2145/620733/Netwerk-switch/TP-LINK-TL-SG1005D-netwerk-switch?s_o=1

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#1
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5 Reply
Re:Disrupts connection or doesn't connect at all with PS4
2021-04-23 08:20:53

@Manoonn 

 

May I have the network topology, how is the switch and the modem/router connected? Ensure you have internet access bypassing the SG1005D, as this is an unmanaged switch, in another word, it is plug and play.

 

Generally, both the cat5e and cat6 are fine when working with the switch. If you still cannot make it work by exchanging with different cables, please contact the seller to replace it, that might be faulty.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Disrupts connection or doesn't connect at all with PS4
2021-04-23 17:10:35

@Kevin_Z Hey so I discovered something; when I took the original cable from the modem, it showed the same ''connect the cable'' message as most of the other cables do. So I found the problem, but I still don't know how to fix it.. A few months back it worked fine, and we didnt change anything. Not the cable or modem or anything.

To answer your questions. The switch was connected witch the network cable coming from my modem, going alle the way upstairs. I don't have any specifics on this cable, because it's an old one, but like I said it worked without error on the ps4 before a few months back. It's just an ethernet cable.

Since I dont use the switch now (I only bought it so i could play on cable instead of wifi on ps4; the modem is downstairs and my pc and ps4 are upstairs), everything is connect to the modem, 2 tvs and 1 pc downstairs, we also have a landline still, and one pc upstairs. 

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Re:Disrupts connection or doesn't connect at all with PS4
2021-04-25 01:43:16

@Manoonn 

 

If that is the case, we recommend reaching out to the local tech support, so they can work with you in looking into the issue further or help with the replacement.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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doesn't connect at all with PS4
2021-05-03 08:01:13

It's not connect at all  model:TL-SG1008D

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doesn't connect at all with PS4
2021-05-03 08:03:50

@Zizac444 

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#6
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Replies: 5

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