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Deco M4R (US) v2 WiFi 5ghz channel support issue (in Bangladesh)

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Deco M4R (US) v2 WiFi 5ghz channel support issue (in Bangladesh)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

shahed3000

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2021-04-17 17:42:42 - last edited 2021-07-12 09:00:23

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Deco M4R (US) v2 WiFi 5ghz channel support issue (in Bangladesh)

2021-04-17 17:42:42 - last edited 2021-07-12 09:00:23

Model: Deco M4

Hardware Version: V2

Firmware Version: 1.4.3 Build 20200918 Rel. 74289

Hello there,

Before posting this I did extensive search in this forum and found following as of writing.

- Deco M4 does not support selecting WiFi band/channel

- 5 Ghz band is selected based on the location where the router is made and/or used

Given these facts, we (users in Bangladesh) are facing an unique problem with 5 Ghz WiFi. Deco is automatically selecting and broadcasting in 36, 40, 44, 48 channels whereas most client devices in Bangladesh supports 149, 153, 157, 161, 165 channels. Thus most of the devices in my house cannot connect to 5 Ghz network and Deco M4 is just acting like a glorified 2.4 Ghz mess.

I would love to see Deco implementing selectable band (not channel) feature in future. As of now, is there any beta or custom firmware available that can force the router to use 149, 153, 157, 161, 165 channels? I'll be more than happy to test a beta firmware if that allow connecting my devices.

Thanks

1 Accepted Solution

TP-Link

2021-07-05 11:53:59 - last edited 2021-07-12 08:59:38

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Re:Deco M4R (US) v2 WiFi 5ghz channel support issue (in Bangladesh)-Solution

2021-07-05 11:53:59 - last edited 2021-07-12 08:59:38

@Tishan

Hi, please refer to the case 3 on this link and send us an email so that you could help you update to the correct firmware：

https://community.tp-link.com/en/home/forum/topic/269484

Thank you.

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Recommended Solution

9 Reply

TP-Link

2021-04-20 07:47:20 - last edited 2021-07-12 08:59:46

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Re:Deco M4R (US) v2 WiFi 5ghz channel support issue (in Bangladesh)

2021-04-20 07:47:20 - last edited 2021-07-12 08:59:46

@shahed3000

Hi, we do have a special firmware for Bangladesh users only, and please have a check of your message box.

Thank you.

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shahed3000

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2021-04-20 11:05:05

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Re:Deco M4R (US) v2 WiFi 5ghz channel support issue (in Bangladesh)

2021-04-20 11:05:05

@TP-Link Thank you, it's working now!

As the given firmware is a beta/test version, is there any page where I can look for the stable version when it comes out? Tp-Link Bangladesh download center has no firmware available for v2 hardware as of now.

https://www.tp-link.com/bd/support/download/deco-m4/

mujju76

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2021-04-20 11:22:47

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Re:Deco M4R (US) v2 WiFi 5ghz channel support issue (in Bangladesh)

2021-04-20 11:22:47

@TP-Link please help me , i have the same issue with my newly installed x20 . it either selects channel 36 or 44 , whereas all my samsung devices do not recognise these bands . need firmware update same as bangladesh for pakistan also .

Appreciate prompt response

TP-Link

2021-04-22 06:05:03

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Re:Deco M4R (US) v2 WiFi 5ghz channel support issue (in Bangladesh)

2021-04-22 06:05:03

@mujju76

Hi,

Except for the Samsung devices, how about other mobile devices?

Since we did not receive feedback that only band 4(channel 149-165) is allowed in Pakistan, like Bangladesh, so once we fix the 5ghz to band 4 only, other devices would fail to detect the wireless signal;

Thank you very much.

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mujju76

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2021-04-26 11:38:30

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Re:Deco M4R (US) v2 WiFi 5ghz channel support issue (in Bangladesh)

2021-04-26 11:38:30

other devices will work with no issues. all Iphones / Laptops work flawlessly on lower and higher both bands.

TP-Link

2021-04-27 07:15:51

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Re:Deco M4R (US) v2 WiFi 5ghz channel support issue (in Bangladesh)

2021-04-27 07:15:51

@mujju76

Hi,

Since the beta firmware for Bangladesh could not be downgrade to the common firmware(Because only band 4 is allowed in Bangladesh and all the local devices only support band4.), so it would be much better for you to check with Samsung support whether they could change the channel setting on the smartphones;

Thank you.

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