Some devices don’t connect to the internet

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2021-04-19 21:58:02

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Registered: 2021-04-19

Some devices don’t connect to the internet

2021-04-19 21:58:02

Model: Deco X20

Hardware Version:

Firmware Version: 1.5. Build 20210121 Rel. 54794

After the update my computers (apple) and mobile phone don't connect to the internet if I reboot them or when connected to othe Wi-Fi network.

They keep search for IP adress.

The solution is to reboot the main deco and then they connect again.

Any solution for this problem?

Thanks

1 Reply

2021-04-20 00:54:29

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Registered: 2018-07-23

Re:Some devices don’t connect to the internet

2021-04-20 00:54:29

Hi, what are the model number and operating systems of your IOS devices?

Did only the IOS devices have this issue?

Would turning off the fast roaming make any difference?

Have you done any address reservation for them on the Deco?

Thank you.