Deco M4R - very poor performance after 1.5 firmware update.
Deco M4R - very poor performance after 1.5 firmware update.
Hello TP-Link community,
After upgrading to 1.5 firmware, there is a huge performance hit, it became almost impossible to manage the Deco with Deco app, as it almost always unable to connect or looses connection just after getting connected (doesn't matter from what phone I try to access, and if I'm on the WLAN or from the MOBILE WAN).
The access thru the web browser to main Deco (192.168.68.1) became also almost impossible as it barely responds, and it takes me dozen of tries just to load the login page.
There was also hit on the internet performance - with 1.4.3 firmware I was hitting 570-580Mbps down and 75Mbps up (600/60 Fiber connection). After the upgrade to 1.5 I can get only 460-470Mbps down and 60-65 up.
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Tried resetting all 3 units and configuring them again about dozen of times, trying to find out some pattern of the issue. Also tried setting up different unit as the main Deco unit, with the same issues in the end.
There is a huge (!) problem if the unit is connected directly to the internet, just after the internet setup stage, the Deco app looses connection to the unit.
I was able to configure the Deco if I disconnect the WAN cable, and at the internet setup stage if I set static IP internet (with made up values, just to keep it offline).
In that way there was no problem to complete the initial setup and thereafter to access all the features thru the Deco app without loosing any connection in the Deco app.
Once I set the internet back to Dynamic IP, all the issues come back again. And I'm even not able to access the Deco thru the app to change any values as it always loses connection (and as mentioned, doesn't matter if I try to access from WLAN or MOBILE WAN).
As mentioned at the top, there is also an issue accessing the main Deco unit thru the web browser, it takes forever to load the login page and if I even able to login, it fails to load the main page thereafter.
Another time I was able to complete the initial setup is if it was configured only in Access Point mode, there also was no problem to access the Deco unit thru the Deco app.
Once I set it to Router mode, it just freaks out again.
EDIT #987324: The ONE AND ONLY way now to access the configuration thru the Deco app, is to disconnect the WAN cable from the main Deco unit, then and only then I'm able to access and change any of the configuration without any app connection issues. There is definitely something related to WAN that creates huge load on the main Deco unit so it becomes unusable with the Deco app.
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Before the upgrade to 1.5, there were none of the issues I'm experiencing now with the 1.4.3 firmware.
There is definitely some issue with the 1.5 firmware which maybe eats up the unit resources (cpu/ram) and causes these issues.
So if 1.5 is non-downgradable, how do you solve my issue?
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Have to mention that I'm disappointed from the TP-LINK TECHNICAL SUPPORT email answer which just ignored from the issues and only referred me to the FAQ section of "resolving interned speed issues".
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Hi, Thank you for the update.
I am afraid I could not give you an exact answer whether it is caused by the CPU of Deco M4.
So I have asked for the senior engineers for help and please check your email for further assistance.
Update:
For the unstable issue on the Deco M4, it is suggested to try the beta firmware on this link:
Wireless clients and Satellite Deco fail to connect to Main Deco under Spectrum / Starhub
Please leave me a private message whether the beta firmware is working or not.
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I have exactly the same problem after updating the M4.
Is there a solution to this problem?
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This is my setup
[ISP - Starhub: Huawei ONT ] --- [ Main Deco M4R as router ] wifi [ Satellite Deco M4R ] - Problem
After upgrading to the beta firmware, the problem is still there.
But I found a workaround. If I put another router between the Main Deco and the ISP ONT, then the Deco M4 mesh is stable and usable.
[ISP - Starhub: Huawei ONT ] --- [ Asus router ] --- [ Main Deco M4R as router ] wifi [ Satellite Deco M4R ] - this setup is ok, stable.
However, this is not ideal as there will be double NATing and the need for a intermediate router.
So it seems that all the other functions of the Deco M4 is fine except when it is connected directly to the ISP.
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