Archer A6 became brick after firmware upgrade
Hi,
After firm ware upgrade yesterday through Tether App in mobile, Archer A6 has become brick and not working. All lights are ON but not able to connect to internet. In Tether App, it says "Offline" and asking me to power on. Am not able to reset the router too. Not sure what to do. Contacted support via phone but they said they will call me back and did not get the call so far. No one is picking up the support numbers even after calling multiple times.
Please help to reset my router OR do firmware upgrade, etc. It has to work and without internet it is very difficult to work at home these days.
Thanks
Harish
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Agree with terziyski that you can try to hard reset the router one more time, or you can check if you can make it alive again by following the below stories:
https://community.tp-link.com/en/home/stories/detail/582
If none helps, you will need to contact the local support for further assistance.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Agree with terziyski that you can try to hard reset the router one more time, or you can check if you can make it alive again by following the below stories:
https://community.tp-link.com/en/home/stories/detail/582
If none helps, you will need to contact the local support for further assistance.
- Copy Link
- Report Inappropriate Content
Hi Kevin,
Thanks for your reply. I did check the download center page but could not find the firmware download. It only shows the "Quick Installation Guide" but not the firmware to download.
Stuck here....
Thanks
Harish
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Thank you @terziyski but it is taking me to the same page where only installation guide is shown to download and not firmware as such (checked all 3 links you shared).
My router version is V3 but I don't see that option in download center. It says V3.20 but still there is no link to download.
Thanks
Harish
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1770
Replies: 10
Voters 0
No one has voted for it yet.