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Archer A6 became brick after firmware upgrade

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Archer A6 became brick after firmware upgrade

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

HarishRN

2021-07-14 11:27:38 - last edited 2021-07-15 02:41:12

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Archer A6 became brick after firmware upgrade

2021-07-14 11:27:38 - last edited 2021-07-15 02:41:12

Model: Archer A6

Hardware Version: V3

Firmware Version: not sure

Hi,

After firm ware upgrade yesterday through Tether App in mobile, Archer A6 has become brick and not working. All lights are ON but not able to connect to internet. In Tether App, it says "Offline" and asking me to power on. Am not able to reset the router too. Not sure what to do. Contacted support via phone but they said they will call me back and did not get the call so far. No one is picking up the support numbers even after calling multiple times.

Please help to reset my router OR do firmware upgrade, etc. It has to work and without internet it is very difficult to work at home these days.

Thanks

Harish

1 Accepted Solution

Kevin_Z

2021-07-15 02:41:05 - last edited 2021-07-15 02:41:12

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Re:Archer A6 became brick after firmware upgrade-Solution

2021-07-15 02:41:05 - last edited 2021-07-15 02:41:12

@HarishRN

Agree with terziyski that you can try to hard reset the router one more time, or you can check if you can make it alive again by following the below stories:
https://community.tp-link.com/en/home/stories/detail/582

If none helps, you will need to contact the local support for further assistance.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Recommended Solution

HarishRN

LV1

2021-07-15 05:12:29

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Re:Archer A6 became brick after firmware upgrade

2021-07-15 05:12:29

@Kevin_Z

Hi Kevin,

Thanks for your reply. I did check the download center page but could not find the firmware download. It only shows the "Quick Installation Guide" but not the firmware to download.

Stuck here....

Thanks

Harish

terziyski

LV7

2021-07-15 05:32:33

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Re:Archer A6 became brick after firmware upgrade

2021-07-15 05:32:33

@HarishRN

Here's the US FW.

Here's the EN FW.

You have to check which is the correct one depending of your country/region - here's how.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".

HarishRN

LV1

2021-07-15 05:51:39

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Registered: 2021-07-14

Re:Archer A6 became brick after firmware upgrade

2021-07-15 05:51:39

@terziyski

Thank you @terziyski but it is taking me to the same page where only installation guide is shown to download and not firmware as such (checked all 3 links you shared).

My router version is V3 but I don't see that option in download center. It says V3.20 but still there is no link to download.

Thanks

Harish