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Regarding MR 6500 V

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Regarding MR 6500 V

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Regarding MR 6500 V

Sanath

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2021-07-21 09:53:12 - last edited 2021-07-22 01:25:11

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Regarding MR 6500 V

2021-07-21 09:53:12 - last edited 2021-07-22 01:25:11

Model: TL-MR6500v

Hardware Version: V1

Firmware Version: 1.0.0.0.9.1 v00a1.0

I am facing the issue with the landline connectivity. I am getting good internet speed. I have been using the landline with other network providers works well. But while I use with Vodafone(VI) browsing is fast, I have dial tone but not able to call or receive. While trying to call that number it shows out of network coverage area! Help me with this

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Sanath

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2021-07-26 05:22:23

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Re:Regarding MR 6500 V

2021-07-26 05:22:23

@admin why are you removing my post?

TP-Link

2021-07-27 09:45:54

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Re:Regarding MR 6500 V

2021-07-27 09:45:54

@Sanath

Hi, please help me confirm the following information:

1.Did TL-MR6500V would with other VOLTE sim carrier providers, except for the Vodafone VI?

2. Go to advanced>network>internet>network mode, is it on 4G only or 4G preferred?

--if it is on 4G preferred, please change to 3G only and check whether the VOLTE work or not;

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Sanath

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2021-08-12 14:46:49

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Re:Regarding MR 6500 V

2021-08-12 14:46:49

@TP-Link Thanks for the response. Yes it works fine with other netwroks even in volte mode and VoIP mode and 3G. But in VI network landline didnt worked on any.

TP-Link

2021-08-13 07:14:32

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Re:Regarding MR 6500 V

2021-08-13 07:14:32

@Sanath

Hi, I would like to forward your case to the senior engineers for further assistance.

Could you please help me get the following information：

1. A copy of the system log on web UI.

2. A screenshot of the advanced>status page

Did you have one more LTE modem that could test the VI SIM card？

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Sanath

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2021-07-21 09:53:12 - last edited 2021-07-22 01:25:11

Posts: 5

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