[Solution] Downloading stops after 2GB

[Solution] Downloading stops after 2GB
[Solution] Downloading stops after 2GB
2021-07-28 16:35:24 - last edited 2021-09-10 01:17:07
Model: TL-MR100
Hardware Version: V1
Firmware Version: 1.4.0 0.9.1 v0001.0 Build 210601 Rel.32393n

Hi Team,

 

The downloading stops after 2GB. From 10 MBPS to 0 KBPS.

 

When I bypass the router and directly connect the LAN cable from the ISP Modem , no issue is observed.

 

However, when connected to router the downloading stops at 2 GB , tested for various devices and files.

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#1
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1 Accepted Solution
Re:Downloading stops after 2GB-Solution
2021-09-09 02:13:09 - last edited 2 weeks ago

@sonuapp 

Recently, some customers reported that they were unable to download files bigger than 2GB and the downloading process will stop at 2GB on 3/4G routers. After further troubleshooting, we have found the problem and if you have the same issue, please install the following firmware:


TL-MR100(EU) V1-build 20210908
TL-MR6400(EU) V5-build 20210611
Archer MR200(EU) V5-build 20211015

Notice: the beta firmware here is for MR200 v5, not V5.2. and if you are on V5.2, which could be found on the bottom label, please leave me a private message,


Please let me know whether the issue has been fixed.
And if your model number is not included, please comment below with the model number as well as the hardware and firmware version.

 

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#8
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24 Reply
Re:Downloading stops after 2GB
2021-09-07 05:58:14

@sonuapp 

Hi, sorry for the delay.

Did you still have the same issue and I would like to forward your case to the senior engineers.

Please have a check of your message box.

Thank you.

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#2
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Re:Downloading stops after 2GB
2021-09-07 06:16:12 - last edited 2021-09-07 06:16:53

@TP-Link 

 

Yes, the issue still persists.

 

Please support !

 

Regards,

Nishant 

nishant.thunder@gmail.com

 

 

 

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#3
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Re:Downloading stops after 2GB
2021-09-07 06:19:55

@sonuapp 

Thank you and May I know who is your internet service provider?

I think now MR100 is working on the wireless router mode?

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#4
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Re:Downloading stops after 2GB
2021-09-07 06:29:41

@TP-Link 

 

The ISP is local ISP EKSSONS BROADBAND.

As mentioned earlier there is no issue observed when I bypass tplink mr 100.

 

Yes, as i am using wan port, the mode is wireless route mode.

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#5
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Re:Downloading stops after 2GB
2021-09-07 06:47:32

@sonuapp 

Hi, Thank you for the quick reply.

There is no need for the remote session at this moment and the engineers could produce the same issue on their side.

They are applying for the beta firmware now and once it is ready, we will update it here as soon as possible.

 

 

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#6
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Re:Downloading stops after 2GB
2021-09-07 10:31:43

@TP-Link 

 

 

Thank you for looking this through.

 

I am waiting for fix or beta firmware.

 

May i know if there is any tentative timeline of when is the firmware expected ?

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#7
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Re:Downloading stops after 2GB-Solution
2021-09-09 02:13:09 - last edited 2 weeks ago

@sonuapp 

Recently, some customers reported that they were unable to download files bigger than 2GB and the downloading process will stop at 2GB on 3/4G routers. After further troubleshooting, we have found the problem and if you have the same issue, please install the following firmware:


TL-MR100(EU) V1-build 20210908
TL-MR6400(EU) V5-build 20210611
Archer MR200(EU) V5-build 20211015

Notice: the beta firmware here is for MR200 v5, not V5.2. and if you are on V5.2, which could be found on the bottom label, please leave me a private message,


Please let me know whether the issue has been fixed.
And if your model number is not included, please comment below with the model number as well as the hardware and firmware version.

 

Recommended Solution
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#8
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Re:Downloading stops after 2GB
2021-09-09 08:03:24

@sonuapp 

 

 

Hi ,

Thank you very much for the firmware.

 

The issue seems to be have resolved ( checked for 2 different files and there is no stop after 2 GB).

 

Again, Thanks a ton.
 

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#9
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Re:Downloading stops after 2GB
2021-09-09 08:06:12

@sonuapp 

 

Can you please provide the link to firmware

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#10
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Re:Downloading stops after 2GB
2021-09-14 22:12:26

@TP-Link Hi, I'm seeing the same behavior on an Archer MR400 v4 00000001 with firmware 1.4.0 0.9.1 v0001.0 Build 201230 Rel.32867n.

 

Is there a firmware fix for the MR400 as well?

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#11
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