AX73 "Ethernet doesn't have a valid ip configuration

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AX73 "Ethernet doesn't have a valid ip configuration

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX73 "Ethernet doesn't have a valid ip configuration
AX73 "Ethernet doesn't have a valid ip configuration
2021-08-07 10:46:44
Model: Archer AX73  
Hardware Version: V1
Firmware Version: 1.0.1 Build 20200908 rel 69273

Hi, 

Just got the AX73 and have been getting very good speed on the WiFi. Not much luck with LAN on my Hp Z620 though. It show unidentified network and when troubleshoot, the ethernet doesn't have a valid ip configuration message comes up. Have read some of the queries here and tried those steps. Tried many recommendations from YouTube. Nothing work. When I switched back to my old Asus router, it worked fine. Any idea what I need to do for it to work on LAN? 

Thank you. 

Ed

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8 Reply
Re:AX73 "Ethernet doesn't have a valid ip configuration
2021-08-07 11:32:11
I forgot to mention that when I connected the Z620 via LAN on an old TP Link range extender, it worked fine. Any idea? Ed
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Re:AX73 "Ethernet doesn't have a valid ip configuration
2021-08-07 11:38:36 - last edited 2021-08-07 11:40:39

@edliew 

 

Hi,

 

Is there any chance that at some point during your time with the Asus router the Hp Z620's network adapter was configured to have a static IP address?

 

By default Asus routers usually have the LAN in the subnet 192.168.1.x, while on the AX73 the default is 192.168.0.x.

 

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Re:AX73 "Ethernet doesn't have a valid ip configuration
2021-08-07 12:05:18

@woozle 

Thanks for the response. Not that I know of as I've only use the auto setting. Don't think I've use the static setting before. I'm more like a plug and play user. 😅

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Re:AX73 "Ethernet doesn't have a valid ip configuration
2021-08-07 12:33:26

@edliew 

 

Ok, just make sure it is presently set to auto. ("Obtain an IP address automatically")

 

Do you have another Ethernet cable at hand that you could try with?

 

Does the problem appear identically on all four LAN ports of the AX73?

 

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Re:AX73 "Ethernet doesn't have a valid ip configuration
2021-08-07 12:38:48

@woozle 

Yes, it's on auto. I've tried 4 cables, all 4 ports of the AX73 and both ports on the Z620. No luck so far. 

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Re:AX73 "Ethernet doesn't have a valid ip configuration
2021-08-07 17:52:51

@edliew 

 

That doesn't sound good.

 

Can you pull up the "Ethernet Status" window on your desktop computer and if yes, what information does it show? Does it show a value for "Speed"? And if you click on "Details", does it show any sort of IP address information?

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Re:AX73 "Ethernet doesn't have a valid ip configuration
2021-08-09 00:27:26

@woozle Did some test yesterday. Port 2 & 3 is now working. 1 & 4 still the same. What I did was to unplug the network cable from the PC, plug it into the router first before plug back to the PC. If the cable is plugged into the PC first it'll not work. Still not sure why 1 & 4 is not working. 

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#8
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Re:AX73 "Ethernet doesn't have a valid ip configuration
2021-08-09 07:01:53

@edliew 

 

Firstly, please check and update the Ethernet driver version to the latest on the HP Z620.

 

If the issue persists, please check the Ethernet adapter's properties on the Z620, go to Device manage > Network adapters > Find your Ethernet adapter,right click and select properties > Advanced to disable the following the features:
a. Flow Control
b. Green Ethernet
c. Energy Efficient Ethernet
 
BTW, are there any range extender or switch in the network? Try to remove it from the network if there is one, then test the connectivity again.
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