No powerline connection when I connect adaptor directly to WiFi router

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No powerline connection when I connect adaptor directly to WiFi router
No powerline connection when I connect adaptor directly to WiFi router
2021-08-07 20:08:08
Model:Adapter
Hardware Version: V4
Firmware Version: TL-PA4010PKIT

 

No powerline connection when connected directly to router

 

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Re:No powerline connection when I connect adaptor directly to WiFi router
2021-08-11 07:45:40

@UHS123  Hello, 

Sorry for the late update, if the  House Leds are ON on power line units , you could try some suggestions here:
1> change a different Ethernet cable between Main router and main power line adapter
2> try a different LAN port on main router. 

If still the same problem,please connect a computer to router by Ethernet cable ( same cable that main powerline adapter is using) and check do you have any Internet? Please send us a photo of the IP address on PC when wired to router. 

How many Leds are ON on the main adapter (or powerline extender)? 
If connected a computer to PA4010P extender by wire, what is the IP address & Gateway on your computer? https://www.tp-link.com/support/faq/838/

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