Connection issue with HP printer & home robot

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Connection issue with HP printer & home robot
Connection issue with HP printer & home robot
2021-08-12 03:17:48
Model: Archer AX50  
Hardware Version: V1
Firmware Version: 1.0.9 Build 20200708 rel.55037(5553)

Hi,

 

Please help me regarding connection to the HP printer (model: HP Deskjet Ink Advantage 2776) & Home robot (Airbot A700). Both are unable to connect to this router after a change from another router. What are the settings in the router need to take a look at? Someone, please help me, already headache for this issue. Please guide me in the details of this issue.

 

Thank you

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Re:Connection issue with HP printer & home robot
2021-08-12 08:49:07

@JLee8666 

 

Are these HP printer and Home robot supporting dual-band, or they only work with the 2.4G? Try to check the wireless network name and wireless password on the AX50, ensure you find the correct name to connect on these devices. Below is the guide to check or change the wireless settings on the router:

https://community.tp-link.com/en/home/forum/topic/200588

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