Archer C5400X drops internet and wifi...red led light

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Archer C5400X drops internet and wifi...red led light

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Archer C5400X drops internet and wifi...red led light
Archer C5400X drops internet and wifi...red led light
2021-08-12 15:31:45
Model: Archer C5400X  
Hardware Version: V1
Firmware Version: 1.1.2 build 20191223 rel. 73956

Hi, Im having this rotuer for 1 month and from the beginning it shows some issues with the internet that drops...

Once per day the internet drops, mostly the wifi, it turn red the light of the led. Sometimes after 5 minutes, the routers gets back to work normal, others time I have to reset to get it work.

it is getting very annoying this issue, i searched a lot but I cant get a solution...I read to others user with the same problem, but havent get a solution.

what i did to try to fix it, was to:

- Set QOS to high priority to all the items

- I set this configuration in the WIFI

  • 2.4Ghz

version: WPA2-PSK

Channel width: 20 Mhz

Channel : 1

  • 5Ghz-1

version: WPA2-PSK
Mode: 802.11ac only
Channel width: 40 Mhz
Channel : 48

  • 5Ghz-2

version: WPA2-PSK
Mode: 802.11ac only
Channel width: 40 Mhz
Channel : 149

 

The log system shows this

 

Please help me, because I guess that there is a solution to this problem with the drops of the internet of the router, that is random.

Regards

Miguel

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Re:Archer C5400X drops internet and wifi...red led light
2021-08-13 08:22:35

@Miguel_CLP 

 

Hi Miguel, check the troubleshooting suggestions below to address this disconnect issue on the router:

[Troubleshooting] Router Disconnects from Internet

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