159
Votes

WAN/LAN auto-sensing

 
159
Votes

WAN/LAN auto-sensing

325 Reply
Re:WAN/LAN auto-sensing
2024-07-12 22:38:22
I'm on 1.7.4 and the BUG is still there. Buy another mesh system and save yourself the hassle.
#244
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Re:WAN/LAN auto-sensing
2024-07-12 22:35:34
Interesting to note that TP-Link do have engineering patches to fix the issue. Their customer support claim they don't.
#241
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Re:WAN/LAN auto-sensing
2024-07-12 22:34:13
TP-Link have known about this issue for over 3 years. They're not going to fix it. I asked CS just a few weeks ago and they claim they know nothing about the issue. I had to send them the link to this article! Try to get your money back and buy something else. "The equipment is not fit for purpose under consumer law" so you should be able to. If you can't get your money back save yourself the grief and buy another mesh system. It's not worth the trouble dealing with TP-Link
#240
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Re:WAN/LAN auto-sensing
2024-07-12 22:29:22
This is NOT a feature request. It's a flaw in the design and needs to be fixed immediately. You are creating a LOT of angry customers who will likely never buy TP-Link products again. I'm one.
#239
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Re:WAN/LAN auto-sensing
2024-06-27 17:44:36

  @Antonio_M_A_S 

you will need to open a defect call with TP-Link as they have never responded to messsges on this forum. Tbh I'm not sure what point of this is as they don't seem to react to anything (I've tried emailing senior mgmt and all sorts all to no success)

#238
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Re:WAN/LAN auto-sensing
2024-06-27 14:34:52
I'm experiencing a recurring issue with my Deco X50 mesh system, consisting of two units. After the router's scheduled reboot or a power outage, the LAN ports on both Deco units become disabled, rendering them unusable. This is extremely frustrating, especially considering the high cost of these devices and the fact that they are advertised with three LAN ports. It's disappointing that TP-Link allows this issue to persist, as it significantly limits the functionality of the Deco X50 system and disrupts network connectivity for connected devices. I've tried various troubleshooting steps, including updating firmware, resetting devices to factory defaults, and checking cable connections, but the problem persists. I kindly request that TP-Link investigate this matter thoroughly and provide a permanent solution to address this issue. It's essential for the Deco X50 system to maintain consistent LAN port functionality, especially after router reboots or power outages. Additional details: Deco X50 firmware version: 1.2.0 tvOS version on Apple TV 4K: 17.5.1 I've tried using different Ethernet cables to rule out cable-related issues. I hope TP-Link will take this issue seriously and provide a prompt resolution. I appreciate your attention to this matter. Sincerely,
#237
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Re:WAN/LAN auto-sensing
2024-06-27 14:33:54

  @TP-Link 

Estou enfrentando um problema recorrente com meu sistema mesh Deco X50, que consiste em duas unidades. Após a reinicialização programada do roteador ou uma queda de energia, as portas LAN em ambas as unidades Deco ficam desativadas, tornando-as inutilizáveis. Isso é extremamente frustrante, principalmente considerando o alto custo desses dispositivos e o fato de serem anunciados com três portas LAN.

É decepcionante que a TP-Link permita que esse problema persista, pois limita significativamente a funcionalidade do sistema Deco X50 e interrompe a conectividade de rede dos dispositivos conectados. Tentei várias etapas de solução de problemas, incluindo atualização de firmware, redefinição de dispositivos para os padrões de fábrica e verificação de conexões de cabos, mas o problema persiste.

Solicito gentilmente que a TP-Link investigue este assunto minuciosamente e forneça uma solução permanente para resolver este problema. É essencial que o sistema Deco X50 mantenha uma funcionalidade consistente da porta LAN, especialmente após reinicializações do roteador ou cortes de energia.

**Detalhes adicionais:**

* Versão do firmware Deco X50: 1.2.0
* Versão tvOS no Apple TV 4K: 17.5.1
* Tentei usar cabos Ethernet diferentes para descartar problemas relacionados a cabos.

Espero que a TP-Link leve esse problema a sério e forneça uma solução imediata. Agradeço sua atenção a este assunto.

**Sinceramente,**

#236
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Re:WAN/LAN auto-sensing
2024-06-25 13:05:43 - last edited 2024-06-25 13:08:09

  @Jikra funnily, I have just moved from ASUS to TP-link for exactly the same reason - their RT-AX92U mesh was randomly switching WiFi off completely on one of the nodes and after multiple lengthy investigations they just said sorry we can't fix it, and by the way you're out of warranty so ... your problem. 
 

In contrast, TP-Link support have arranged a TeamViewer session with me, uploaded engineering firmware into my BE85 Deco and fixed the top port to be WAN. Now awaiting for this option to be exposed in the app. 

#235
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Re:WAN/LAN auto-sensing
2024-06-25 12:59:42

  @TP-Link 

I go to ASUS, tp_link does not solve the problems.I throw this scrap called XE75 3pcs into the river. Never again tp_link. F..k you

#234
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RE:WAN/LAN auto-sensing
2024-06-25 12:05:56
XE75 same problem.
#233
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