159
Votes

WAN/LAN auto-sensing

 
159
Votes

WAN/LAN auto-sensing

325 Reply
RE:WAN/LAN auto-sensing
2024-12-08 17:17:32
I recently discovered this issue after plugging in a new NAS to the main unit of my AXE5300. This auto-sensing is a major issue that makes the router drop the LAN connection to NAS often making it unreachable. I am surprised that a 4-year bug has had no resolution. The firmware versions listed to partially mitigate are not even available for the hardware version I have.
#297
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RE:WAN/LAN auto-sensing
2024-12-07 19:44:34
this is a major bug not a feature
#296
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Re:WAN/LAN auto-sensing
2024-12-02 16:48:27

  @TP-Link Will you please give us an eta on when WAN port assignment will be added to each deco model?

" It is also planned to support manually fixing a specific Ethernet port as WAN post on the Deco APP later" Later is totally unacceptable for a bug like this. Give us a timeline. It has been three years since this bug was reported to you.

#295
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Re:WAN/LAN auto-sensing
2024-11-20 22:22:05

Absolutely horrible design and customer support on this front.  All this time and still no solution to dedicate a port for WAN?  I have recommended the deco devices to several people but never again.  This is unacceptable as I have to have my LAN working when there is no internet.  NAS, Server, Printer, etc. for business purposes.  Please release a firmware update for the x55 deco to address this issue.

#294
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Re:WAN/LAN auto-sensing
2024-11-18 07:35:27

  @TP-Link Please add "fixing WAN" configuration option also for Deco M4R

 

Thanks

#292
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Re:WAN/LAN auto-sensing
2024-11-09 17:00:19

Just a lie, so you pass the return period! Yall had no plans to fix it in June, it was just a lie so I didn't return y'all's garbage!

#291
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Re:WAN/LAN auto-sensing
2024-11-09 16:58:37

  @TP-Link 

 

also, why are only WiFi 6, the cheapest yall have able to have this option, but if u have a 6E or 7 router, we are overlooked, although we spent way way more money! Yall have failed y'all's customers, I would advise anyone looking into a deco unit to steer clear! They will tell you they will fix it with a upgraded firmware, but only release it to the lower end models is a slap to the face to the ones that spent thousands on this garbage! I was told the BE85 would have the upgrade by June this year, it's now November and nothing, yall are absolutely horrible, I want a refund point blank!

#290
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Re:WAN/LAN auto-sensing
2024-11-09 15:15:31

  @TP-Link 

 

why do yall release updates for very old deco equipment, but when I reach out to have this done on the top of the line routers, like the WiFi 7 decos, the fact that yall would support old devices but not give us ppl who spent thousands that same option, its time for me to return yalls equpand go to netgear, because it's obvious yall don't care about us customers who spent over $1200 for a mesh system, netgear don't have this issue, this is a yall issue and since yall told me yall would update this in June of this year and still nothing is proof yall don't care about the customers who really spend money, this fixed wan port should of been rolled out to the high end devices first! Not old equipment like the W6000! Yall are horrible

#289
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Re:WAN/LAN auto-sensing
2024-11-09 15:02:44 - last edited 2024-11-09 15:04:28

  @TP-Link Please add the Deco BE63 to this list of supported devices for More > Advanced > WAN Port settings shown in the "How to set a fixed WAN Port on your Deco" article (https://www.tp-link.com/ca/support/faq/4252/).

#288
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RE:WAN/LAN auto-sensing
2024-11-04 08:03:53
I want to see this option added.
#287
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