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My router keeps dropping wifi and wired connections

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My router keeps dropping wifi and wired connections

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
My router keeps dropping wifi and wired connections
My router keeps dropping wifi and wired connections
2021-09-13 16:24:47 - last edited 2021-09-15 01:21:25
Model: AC500  
Hardware Version: V3
Firmware Version: 1.5.7 Build 210308 Rel.60033n(5553)

This router is new less then 3 months and it wont stay connected to my ISP or wont connect to my devices. My ISP says they see lan disconnects I'm lost.(help) I've done all of the usual reset the device flush dns restart all devices

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#1
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1 Accepted Solution
Re:My router keeps dropping wifi and wired connections-Solution
2021-09-14 07:11:10 - last edited 2021-09-15 01:21:25

@ambro666 

 

Hi, please update the router firmware to the latest version here:

https://www.tp-link.com/us/support/download/archer-c80/#Firmware

 

Then go through the link that terziyski suggested below:

[Troubleshooting] Router Disconnects from Internet

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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#3
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2 Reply
Re:My router keeps dropping wifi and wired connections-Solution
2021-09-14 07:11:10 - last edited 2021-09-15 01:21:25

@ambro666 

 

Hi, please update the router firmware to the latest version here:

https://www.tp-link.com/us/support/download/archer-c80/#Firmware

 

Then go through the link that terziyski suggested below:

[Troubleshooting] Router Disconnects from Internet

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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  1  
#3
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Re:My router keeps dropping wifi and wired connections
2021-09-14 13:57:57

@Kevin_Z Thanks did that

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#4
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Helpful: 0

Views: 857

Replies: 2

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