TL-MR100 wifi connections disconnects frequently

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TL-MR100 wifi connections disconnects frequently

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TL-MR100 wifi connections disconnects frequently
TL-MR100 wifi connections disconnects frequently
2021-10-12 08:14:39 - last edited 2021-10-12 09:45:28
Model: AP200  
Hardware Version: V1
Firmware Version: 1.4.0 0.9.1 v0001.0 Build 210601 Rel.32393n

 

product: TL-MR100

HW version: TL-MR100 v1 00000002

Firmware version: 1.4.0 0.9.1 v0001.0 Build 210601 Rel.32393n

 

Actual prodcut is TL-MR100. in dropdown menu this option was not available, so selected AP200

wifi connections disconnects very frequently from all the devices and connects back automatically.

 

during office meetings and this connection losts with my laptops also is common and makes really uncomfortable.

 

Pls suggest any Workaround or settings can be done to overcome this issue.

 

Regards

Raghu 

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#1
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8 Reply
Re:TL-MR100 wifi connections disconnects frequently
2021-10-18 08:48:39

@MR-100 

Hi, when the internet dropped, did you notice any LED change, like the 4G light and internet lights turning off?

If you happen to be on the web UI, would the 4G band on the advanced>status page change to a different one?

--since the current firmware on MR100 supported band selection, could you please try to manually fix the 4G band:

How to select 4G band manually on the web interface of LTE Gateway Routers?

By the way, how long have you had the MR100 and when did the issue start?

May I know who is your SIM card carrier?

Could you please send the system log when the internet disconnected again to support.forum@tp-link.com?

Thank you very much.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#2
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Re:TL-MR100 wifi connections disconnects frequently
2021-12-07 11:43:43 - last edited 2021-12-07 11:45:50

@TP-Link 

hi ,

-- during the connection disconnection i never observed the LED status change.
-- i recently purchased the MR100(3 months back) and since the day one i am facing this issue.
-- Airtel India 
-- even i have chnaged the Band manually and let us see the result and update you

-- i am sending the system logs in mail.

 

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#3
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Re:TL-MR100 wifi connections disconnects frequently
2021-12-08 07:04:47

@MR-100 

Hi, Thank you for getting back to me and I have got your email.

The log has been forwarded to the senior engineers for further checking.

At the same time, could you please help me check the following information:

Did it make any difference after manually selecting the bands?

Have you tried to change the wireless channel to be 11 and the channel width to be 20mhz for example?

Apart from the wireless connection, could you please help me check the Ethernet LAN connection as well to see whether the cable connection is stable or not?

How many clients do you have that are connected to MR100 and what are they?

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#4
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Re:TL-MR100 wifi connections disconnects frequently
2021-12-23 06:25:58

@TP-Link 

hi,

 

Did it make any difference after manually selecting the bands?

--- No changes after manually selecting bands also 

Have you tried to change the wireless channel to be 11 and the channel width to be 20mhz for example?

--- let me try this and share the results 

Apart from the wireless connection, could you please help me check the Ethernet LAN connection as well to see whether the cable connection is stable or not?

--- same issue seen with LAN cable also 

How many clients do you have that are connected to MR100 and what are they?

--- i have just 4 clients, including my laptop 

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#5
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Re:TL-MR100 wifi connections disconnects frequently
2021-12-25 14:16:57

@MR-100 I have also experienced this issue in my windows pc, while working...

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#6
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Re:TL-MR100 wifi connections disconnects frequently
2022-01-31 07:16:54
hi, Pls let me know: do u have any workaround or solution of this issue?
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#7
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Re:TL-MR100 wifi connections disconnects frequently
2022-01-31 07:18:23 - last edited 2022-01-31 07:18:46

@MR-100 

 

hi Do we have any solution of this frequent disconnection issue ?

 

or pls claim my warranty and replace the HW to latest version and i pay the difference amount. it helps me a lot 

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#8
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Re:TL-MR100 wifi connections disconnects frequently
2022-01-31 18:41:20 - last edited 2022-01-31 18:43:29

@MR-100 @TP-Link  yes this issue still persist, in latest beta firmware too of MR100...I am too facing it frequently...what happens is, the device joins and leaves the LAN frequently and continuously...and because of that disconnection happens, I have mailed the details via ticket to Renee, and request @TP-Link to follow up on this issue too...thanks

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#9
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