Archer c80 dropping connection

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Archer c80 dropping connection

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Archer c80 dropping connection
Archer c80 dropping connection
2021-11-02 09:32:06 - last edited 2023-02-16 07:25:05
Model: Archer C80  
Hardware Version:
Firmware Version: Latest

Hi recently I've been getting a lot of drop outs with my connection I've googled issue but not found a answer it's very random

this was my log from this morning 

 

INFO 0days, 00:15:40, [dhcps]Send OFFER with ip 192.168.0.108.

2 INFO 0days, 00:15:40, [dhcps]Send ACK to 192.168.0.108.

3 INFO 0days, 00:15:45, [dhcps]Send ACK to 192.168.0.108.

4 INFO 0days, 00:27:32, [dhcps]Lease host name not found.

5 INFO 0days, 00:27:32, [dhcps]Send OFFER with ip 192.168.0.52.

6 INFO 0days, 00:27:33, [dhcps]Send ACK to 192.168.0.52.

7 INFO 0days, 00:34:50, [dhcps]Lease host name not found.

8 INFO 0days, 00:34:50, [dhcps]Send OFFER with ip 192.168.0.50.

9 WARNING 0days, 00:34:50, [dhcps]Lease host name not found.

10 INFO 0days, 00:34:50, [dhcps]Send ACK to 192.168.0.50.

11 WARNING 0days, 00:34:52, [dhcps]Lease host name not found.

12 INFO 0days, 00:34:52, [dhcps]Send ACK to 192.168.0.50.

13 INFO 0days, 00:59:48, [dhcps]Send OFFER with ip 192.168.0.104.

14 WARNING 0days, 00:59:49, [dhcps]Lease host name not found.

15 INFO 0days, 00:59:49, [dhcps]Send ACK to 192.168.0.104.

16 INFO 0days, 01:38:14, [dhcps]Lease host name not found.

17 INFO 0days, 01:38:14, [dhcps]Send OFFER with ip 192.168.0.50.

18 WARNING 0days, 01:38:15, [dhcps]Lease host name not found.

19 INFO 0days, 01:38:15, [dhcps]Send ACK to 192.168.0.50.

20 INFO 0days, 02:18:49, [dhcps]Lease host name not found.

21 INFO 0days, 02:18:49, [dhcps]Send OFFER with ip 192.168.0.50.

22 WARNING 0days, 02:18:50, [dhcps]Lease host name not found.

23 INFO 0days, 02:18:50, [dhcps]Send ACK to 192.168.0.50.

24 WARNING 0days, 03:39:54, [dhcps]Lease host name not found.

25 INFO 0days, 03:44:42, [dhcps]Lease host name not found.

26 INFO 0days, 03:44:42, [dhcps]Send OFFER with ip 192.168.0.50.

27 WARNING 0days, 03:44:43, [dhcps]Lease host name not found.

28 INFO 0days, 03:44:43, [dhcps]Send ACK to 192.168.0.50.

29 INFO 0days, 04:28:47, [dhcps]Lease host name not found.

30 INFO 0days, 04:28:47, [dhcps]Send OFFER with ip 192.168.0.50.

31 WARNING 0days, 04:28:48, [dhcps]Lease host name not found.

32 INFO 0days, 04:28:48, [dhcps]Send ACK to 192.168.0.50.

33 WARNING 0days, 05:30:34, [dhcps]Lease host name not found.

34 INFO 0days, 05:50:19, [dhcps]Lease host name not found.

35 INFO 0days, 05:50:19, [dhcps]Send OFFER with ip 192.168.0.50.

36 WARNING 0days, 05:50:20, [dhcps]Lease host name not found.

37 INFO 0days, 05:50:20, [dhcps]Send ACK to 192.168.0.50.

38 INFO 0days, 06:34:56, [dhcps]Lease host name not found.

39 INFO 0days, 06:34:56, [dhcps]Send OFFER with ip 192.168.0.50.

40 WARNING 0days, 06:34:57, [dhcps]Lease host name not found.

41 INFO 0days, 06:34:57, [dhcps]Send ACK to 192.168.0.50.

42 INFO 0days, 07:46:34, [dhcps]Lease host name not found.

43 INFO 0days, 07:46:34, [dhcps]Send OFFER with ip 192.168.0.50.

44 WARNING 0days, 07:46:35, [dhcps]Lease host name not found.

45 INFO 0days, 07:46:35, [dhcps]Send ACK to 192.168.0.50.

46 INFO 0days, 08:35:05, [dhcps]Lease host name not found.

47 INFO 0days, 08:35:05, [dhcps]Send OFFER with ip 192.168.0.50.

48 WARNING 0days, 08:35:06, [dhcps]Lease host name not found.

49 INFO 0days, 08:35:06, [dhcps]Send ACK to 192.168.0.50.

50 INFO 0days, 09:07:07, [dhcps]Send OFFER with ip 192.168.0.106.

51 WARNING 0days, 09:07:09, [dhcps]Lease host name not found.

52 INFO 0days, 09:07:09, [dhcps]Send ACK to 192.168.0.106.

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#1
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1 Accepted Solution
Re:Archer c80 dropping connection-Solution
2021-12-07 11:10:12 - last edited 2023-02-16 07:25:05

@Aerikku 

 

Hello, this latest 1.10.0 version cannot be downgraded to the previous version, which had been noted in the release not here.

 

Regarding the disconnection issue you are reporting, can we confirm if the internet disconnect on the C80 and the internet LED changed to orange, or it is the wireless disconnecting on some mobile phones or laptops? If it is the former, please check the below thread to go through the troubleshooting suggestions then report back with some more info, we will confirm:

[Troubleshooting] Router Disconnects from Internet

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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#11
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10 Reply
Re:Archer c80 dropping connection
2021-11-03 09:30:12

@Paulm94 

 

Hello, if the internet connection on the C80 is not stable, please go through this thread, then get back with some more information, we will try to investigate:

[Troubleshooting] Router Disconnects from Internet

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Archer c80 dropping connection
2021-11-27 18:17:50

@Paulm94 are you running the most recent firmware (210716)? I have a similar issue since updating - my wireless connection is dropping several times a day. This was not happening before the update.

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#3
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Re:Archer c80 dropping connection
2021-11-29 06:59:51

@korikorikori 

 

Hello, can you please describe the issue you're experiencing in more detail? Which band is disconnecting, 2.4G or 5G? How many devices are connected to the network? How about the LED status on the C80, will it change to orange when the disconnection happens? Who is your ISP? Be sure the modem internet is still stable, you can confirm this by connecting a computer directly to the ISP modem by passing the C80.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:Archer c80 dropping connection
2021-12-01 20:05:46

@Kevin_Z thanks for getting back to me & not sure how my screen name changed. Anyway, I believe this happens when I'm on 5Ghz and the computer automatically switches to 2.4Ghz. The number of devices connected over wifi is somewhere between 5 and 10 at any given time, but I wouldn't say anything unusual is going on when this happens. I see no LED changes when I run into the issue; from observation, I connect it to the recent firmware update. The internet connection at this time is stable as I have a bunch of devices connected over LAN, and this does not affect them. My ISP is Vivacom (BG).

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#5
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Re:Archer c80 dropping connection
2021-12-02 07:38:01

@korikori 

 

OK, please let me know if there is still an issue.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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Re:Archer c80 dropping connection
2021-12-02 08:32:10

@korikorikori yes running the latest firmware seemed to happen after getting the latest firmware tried full reset but comes back I think the firmware or hardware is flawed and not fit for purpose 

I've had to go back to my isp router as it's more stable 

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#7
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Re:Archer c80 dropping connection
2021-12-06 08:05:02

I too started having problems since I upgrade to 1.10.0 Build 210716 Rel.51301n(5553) I hope we can downgrade firmware. Is that too hard to do?

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#8
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Re:Archer c80 dropping connection
2021-12-06 08:07:39

@Aerikku I'm not sure where to get the older drivers

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#9
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Re:Archer c80 dropping connection
2021-12-06 11:21:23

@Paulm94 Hi! I was actually reffering to tplink if they can do something about it.

 

I am also experiencing this dropping of connection, please do update us if you ever found a solution for this, thank you!

 

Additionally some devices on our house can no longer connect to the 5ghz channel sad

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#10
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Re:Archer c80 dropping connection-Solution
2021-12-07 11:10:12 - last edited 2023-02-16 07:25:05

@Aerikku 

 

Hello, this latest 1.10.0 version cannot be downgraded to the previous version, which had been noted in the release not here.

 

Regarding the disconnection issue you are reporting, can we confirm if the internet disconnect on the C80 and the internet LED changed to orange, or it is the wireless disconnecting on some mobile phones or laptops? If it is the former, please check the below thread to go through the troubleshooting suggestions then report back with some more info, we will confirm:

[Troubleshooting] Router Disconnects from Internet

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
  3  
  3  
#11
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