Deco M4R woes

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Deco M4R woes

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M4R woes
Deco M4R woes
2021-11-04 10:52:54
Model: Deco M4  
Hardware Version:
Firmware Version: 1.5.0 build 20210511

Hello,

 

today at approximately 1:45am CEST, my M4 wifi mesh stopped running.

The DECO app shows that internet connection is down (while perfectly working - tested on the box's WIFI network)

 

The "main" device LED is solid RED, and all the satellites (2 of them) started blinking red.

 

- I have checked that the internet connexion wasn't an issue - box works fine and the wifi network provided by the box works too

- I have rebooted every M4R - no change. Solid RED on the main M4R, blinking red on the other ones

- I have tried factory reset on the main M4R and rebuilt the wifi network : no change - SOLID RED

 

Even though main M4R is on solid red, wifi is available and connectivity is not an issue, but satelliite M4R will not properly work.

 

I suspect that the service used to test network connectivity on the TP-LINK cloud is down and that this completely messes up the mesh setup.

 

Am i the only one having big troubles with my M4R mesh today ?

 

 

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Re:Deco M4R woes
2021-11-05 10:01:35

@zuzur 

Hi, is your Deco M4 still solid red since now I see it is online from the cloud server?

How about the 2*satellite Deco units as well? Are they still blinking red?

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