Deco M4/S4 Unstable/No Internet connection Issue under Spectrum / Starhub service
Hi All,
The following firmware versions on Deco M4(V1&V2) and Deco S4(V1&V2) have improved the connection quality a lot on Spectrum/Starhub service and please make sure your firmware is up to date.
Deco M4-1.5.4-20220113: Click Here to get the Download link.
Deco S4--1.5.1-20220113: Click Here to get the Download link.
If the disconnection continues, please refer to the following troubleshooting steps:
What can I do if the internet connection is unstable when connected to the Deco network?
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@TP-Link I have installed the recent firmware update for S4. 1.5.1.
My router is still randomly losing Spectrum internet four or five times per day. I have checked the internet connection directly from the modem and it is up while the Deco S4 is Red.
Please advise. It is harming my business.
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Hi, the CPU load could be checked on the web UI:
How to log into the web-based interface of my Deco?
And for other suggestions for the disconnection issue, please refer to the private message.
Best regards.
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good
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@TP-Link Hello. I upgraded the firmware to the latest version, S4, 1.5.1, earlier. The issue with Spectrum dropouts remains unresolved with the newest firmware version.
I will be changing to a different ISP later this year.
Regards,
wihe2
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