Data only sim card - getting no service

Data only sim card - getting no service
Data only sim card - getting no service
2021-11-20 17:42:53
Hardware Version: V5
Firmware Version: 1.0.0 0.9.1 v1.0 Build 210226 Rel 59749n

Hi Forum

 

Looking for some help with sim card not connecting to data service.

 

Model: ARCHER MR200 v5.2

Firmware: 1.0.0 0.9.1 v1.0 Build 210226 Rel 59749n

 

I have a Vodafone (Netherlands) data only SIM card with 097...... telephone number.

When setting up, SIM card will request unlock code and seems to unlock fine.

However, no network service is detected - have tried a lot of combinations of APN, manually selecting network and band, etc, but no joy.

 

 

MR200 seems to see the networks with data only SIM (e.g. I see Vodafone, KPN, Tele-2, etc when selecting manually)

Have manually set APN 'live.vodafone.com' with and without passwords

 

Data only SIM card works fine in my mobile phone (iOS14) with no changes to APN settings.

My (Vodafone (NL) 06...... telephone number) SIM card from my phone works fine in the MR200 and automatically starts without any set-up.

Router is in same physical location

 

I have also tried factory reset & rebooting....still no joy.

I have tried using the saved Vodafone(default:1) profile from the working phone SIM card, but this does not work for the data only SIM either.

 

Below the last few lines from my log (here you see I manually selected band 3, does not work in Auto mode either)

 

Any advice/help/support greatly appreciated.

 

ID Time Type Level Log Content
1 2018-10-01 00:18:55 4G Information USER: Registration denied by the visible network!
2 2018-10-01 00:18:55 4G Information USER: Network type is WCDMA.
3 2018-10-01 00:18:55 4G Information USER: The service status is limited.
4 2018-10-01 00:18:47 4G Information USER: Network type is NONE.
5 2018-10-01 00:18:47 4G Information USER: The service is not available.
6 2018-10-01 00:18:31 4G Notice [band scan] now will set band :0x4.
7 2018-10-01 00:18:22 4G Information USER: The service status is area limited.
8 2018-10-01 00:18:22 4G Information USER: Network type is LTE.

 

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3 Reply
Re:Data only sim card - getting no service
2021-11-21 06:57:46

@Wattledshelf777 

 

ISP version: 20082701

 

I assume I'll need an update

 

Anyone know where to to find it?

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#2
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Re:Data only sim card - getting no service
2021-11-22 08:39:22 - last edited 2021-12-03 10:24:04

@Wattledshelf777 you can try at this link

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Re:Data only sim card - getting no service
2021-11-25 10:54:44

@Wattledshelf777 

Hi, I think your case is quite unusual and may I know whether you have found any solution for it?

If not, I would be glad to forward your case to our senior engineers for further help.

Would you please help me get the following information:

1. Factory reset Archer MR200 once.

2. Then save a screenshot of the advanced>status page when the data-only SIM card is inserted into MR200.

3. Please also save the system log 10mins after MR200 is fully powered on.

Thank you very much.

 

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