X20-DSL Custom DNS with PPPoE

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X20-DSL Custom DNS with PPPoE

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X20-DSL Custom DNS with PPPoE
X20-DSL Custom DNS with PPPoE
2021-11-29 00:58:30 - last edited 2022-05-26 07:46:10
Model: Deco X20-DSL  
Hardware Version: V1
Firmware Version: 1.0.4 Build 20210807

I have just installed a X20-DSL connected to my ISP via VDSL. On my old router I could choose to set custom DNS instead of using ISP provided DNS, but it doesn't appear this option is available when using PPPoE


I know I can set DNS via the DHCP scope but I'd rather DNS forwarding be managed by the router instead of the client.

Is there a way to configure this or does this need to be a feature request?

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#1
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1 Accepted Solution
Re:X20-DSL Custom DNS with PPPoE-Solution
2022-05-24 09:06:30 - last edited 2022-05-26 07:46:10

  @MickT 

Welcome to the community.

I am afraid there is no ETA about the firmware yet.

And except for the WAN DNS under IPV4, we also support changing DNS under the DHCP server. (Deco APP>More>Advanced>DHCP server).

Best regards.

 

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#14
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Re:X20-DSL Custom DNS with PPPoE
2021-11-29 06:41:25

@AndRam 

Hi, it is suggested to have a look at this link:

On the Deco APP, under the connection type, there is an option” Obtain DNS Automatically”.

Please turn it off and customize your own DNS settings.

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#2
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Re:X20-DSL Custom DNS with PPPoE
2021-11-29 08:07:53
Hi I had tried that, in quick setup up there was no option for "Obtain DNS Automatically" when configuring it for PPPoE and also in the App after configuration when I click on IPv4 and try to change the connection type(while connected to WiFi) nothing happens, that menu doesn't load. Looking at KB/Documentation online there seems to be a disparity between features with the X20-DSL and other models. Things that seem possible aren't on this model.
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#3
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Re:X20-DSL Custom DNS with PPPoE
2021-11-29 11:11:57

@AndRam 

Thank you for getting back to me and I might need to test again.

Please wait for a while and Thank you again.

Just to confirm, when you click internet connection type under IPV4, are you able to get the next "WAN" page but there is no option to customize DNS or this page is not loading at all?

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#4
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Re:X20-DSL Custom DNS with PPPoE
2021-11-29 19:45:46

@TP-Link thanks for replying.

 

In advanced I can click on IPv4 in Advanced and can see PPPoE in Internet connection type, it appears clickable as per the screenshot but nothing loads when I click it.

 

I've tried this on an Android phone running android 10 & a tablet running Android 11 with the same result. The only way it seems to modify PPPoE is to re-run quicksetup but the only options I have for this setup are username, password & vlan.

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#5
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Re:X20-DSL Custom DNS with PPPoE
2021-11-30 02:49:55

@AndRam 

Hi, I did check on the Deco X20-DSL on my side and it is able to customize the DNS settings under IPV4.

But I do have the issue you described here. For several attempts, the APP did not load the next page and I need to wait for a while and keep refreshing this page.

If you do not mind, please refer to the following suggestions to have a look:

1. turn off the mobile data.

2. put the smartphone into airplane mode.

Please let me know whether it is working or not.

Thank you very much.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#6
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Re:X20-DSL Custom DNS with PPPoE
2021-11-30 04:57:20

@TP-Link hi, I tried that from my phone with mobile data off + airline on with wifi on. I couldn't get it to respond. I also tried from my tablet which is WiFi only with the same result. I wasn't able to ever click through despite trying for quite a while.

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#7
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Re:X20-DSL Custom DNS with PPPoE
2021-11-30 11:31:39

@AndRam 

Hi, please have a check of the private message and I might need to forward your case to the senior engineers.

May I know why you want to use a customized DNS server?

Thank you very much.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#8
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Re:X20-DSL Custom DNS with PPPoE
2021-11-30 19:46:38
Hi I've done as you requested. I'd prefer to use custom DNS because my ISP's DNS servers can be sometimes unreliable and there are better DNS services with Malware & Ad protection than what my ISP provides.
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#9
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Re:X20-DSL Custom DNS with PPPoE
2022-03-08 05:51:01

Hi Everyone, I'm in the similar situation, what is the solution, please?

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#10
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Re:X20-DSL Custom DNS with PPPoE
2022-03-08 08:34:57

  @Name4637 

Thank you for the feedback and we are trying to request a new firmware to fix this issue now.

Once I got any feedback, I will come back at the earliest time.

Thank you again for your support.

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#11
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