Home

Forums

Stories

Knowledge Base

Home Network Community > 5G/4G Wi-Fi Routers/MiFi > Internet disconnection frequently on TL-MR100

< 5G/4G Wi-Fi Routers/MiFi

Internet disconnection frequently on TL-MR100

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Internet disconnection frequently on TL-MR100

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Namann1

2022-01-05 06:18:44 - last edited 2022-01-08 04:18:20

Posts: 62

Helpful: 31

Solutions: 0

Stories: 1

Registered: 2021-01-12

Internet disconnection frequently on TL-MR100

2022-01-05 06:18:44 - last edited 2022-01-08 04:18:20

Model: TL-MR100

Hardware Version: V1

Firmware Version: build 210908

Hello community, i have been experiencing problem of internet automatic disconnection, while on normal use....wifi is connected but no internet for few seconds..this happens every two or three minutes continuously...i have done everything like resetting the router, reboot..but nothing has changed...please look into this..thanks...

i am also getting some errors in system log which are given below...

1 Accepted Solution

SandeepRaj

LV1

2022-01-07 12:10:10 - last edited 2022-01-08 04:18:20

Posts: 10

Helpful: 8

Solutions: 2

Stories: 0

Registered: 2021-09-19

Re:Internet disconnection frequently on TL-MR100-Solution

2022-01-07 12:10:10 - last edited 2022-01-08 04:18:20

@Namann1

TP-Link don't have the solution for this long bug. Just switch to different company modem

Recommended Solution

Namann1

LV2

2022-01-08 04:20:36

Posts: 62

Helpful: 31

Solutions: 0

Stories: 1

Registered: 2021-01-12

Re:Internet disconnection frequently on TL-MR100

2022-01-08 04:20:36

@SandeepRaj

Sure I will be discarding tp link in near future soon...thanks

TP-Link

2022-01-12 09:41:33 - last edited 2022-01-12 09:44:14

Posts: 6831

Helpful: 3048

Solutions: 536

Stories: 28

Registered: 2018-07-23

Re:Internet disconnection frequently on TL-MR100

2022-01-12 09:41:33 - last edited 2022-01-12 09:44:14

@Namann1 and SandeepRaj

Hi, Thank you very much for your attention.

Just in case you have changed your mind, I would love to provide any assistance.

Please feel free to send an email to support.forum@tp-link.com with the following information:

1. Who is your SIM card carrier?

2. Did you have the disconnection issue on both Ethernet and wireless connections?

3. When the internet dropped out, did you need to reboot the router to get the internet back or it could come back automatically?

4. Could you send screenshots of the advanced>status page before and after the disconnection?

5. As for the system log, could you please note down the disconnected time and export the log file, not pictures to us?

Thank you very much.

(please leave me a message if you sent the email.)

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!

Internet disconnection frequently on TL-MR100

Internet disconnection frequently on TL-MR100

Information

Voters 0

Tags