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Device deadly stuck on solid yellow light

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Device deadly stuck on solid yellow light

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

effelle72

2022-01-06 13:01:05

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Registered: 2022-01-06

Device deadly stuck on solid yellow light

2022-01-06 13:01:05

Model: Deco M9 Plus

Hardware Version: V2

Firmware Version: 2.8

Hi all,

I bought a 3 units bundle on the US and I didn't had the time to test them before leaving the country to return in Brazil, where I work.

Sadly one of them is stuck on solid yellow led, and I've already tried to swap the power brick with another "just in case" with the very same results.

I tried to access the device using the http uboot method and I can see the firmware update page but sadly there is no new firmware for v2.8 revision and I suppose it will be not a good idea to flash a firmware made for another revision (2.20?)...

Is there a beta firmware I could try to flash for my version before trowing the device on the trashcan?

Thanks,

2 Reply

TP-Link

2022-01-07 07:27:23 - last edited 2022-01-07 07:29:07

Posts: 6831

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Re:Device deadly stuck on solid yellow light

2022-01-07 07:27:23 - last edited 2022-01-07 07:29:07

@effelle72

Hi, V2.8 uses the same firmware as V2.0, not V 2.2.

For more details, the following link might provide some help.

Frequently Asked Questions on Deco Firmware Update-Q6

So when you run the firmware recovery, you could upload the latest firmware of V2.0.

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!

effelle72

LV1

2022-01-07 12:14:31

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Registered: 2022-01-06

Re:Device deadly stuck on solid yellow light

2022-01-07 12:14:31

@TP-Link

Thanks for your reply but I'm afraid the solid yellow led was just the beginning of a bigger problem.

Today the device decided to not turn on at all, even if I can see a network connection to my computer using the uboot method I can't reach 192.168.0.1 anymore.

I see it is drawing 2 watts on average when connected to the grid but WireShark show no comms nor handshaking. I think is definitely dead.

Since my next trip to the US isn't scheduled yet due to the pandemic situation I think I can safely declare a money loss and buy another one here, unless the warranty will be valid in Brazil too (I doubt).

Cheers,

Device deadly stuck on solid yellow light

Device deadly stuck on solid yellow light

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