MR6500V - how to use phone on the device

MR6500V - how to use phone on the device

MR6500V - how to use phone on the device
MR6500V - how to use phone on the device
2022-01-11 06:52:06
Model: TL-MR6500v  
Hardware Version: V1
Firmware Version:

Hi,

I have selected the voLTE settings. When I connect the normal landline phone to the device, I could hear the dial tone on the phone. But when I dial a number then it is silent. On the phone that I am calling (eg my mobile phone) there is no incoming call. If I try to call the sim card number installed on the router, the phone connected to the router doesnt ring. 

 

Am I using the wrong type of landline phone? Or are there any settings that I am missing out on? 

 

Appreciate feedback.

 

Thanks.

 

RK

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#1
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4 Reply
Re:MR6500V - how to use phone on the device
2022-01-11 11:15:21

@meshmar 

Hi, May I know who is your SIM card provider? Did it support VOIP or VOLTE service?

And on the web UI>Advanced>network>internet, what is the current network mode?

  • If it is on 4G preferred, could you please check whether the phone service works on 3G only mode?

At the same time, could you please send an email to support.forum@tp-link.com with the following information:

1. A picture of the advanced>status page.

2. the system log via web UI.

Thank you very much.

(please leave me a message once you sent the email.)

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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Re:MR6500V - how to use phone on the device
2022-01-12 07:34:58

@TP-Link 

Sir

Thanks for reply. I will revert upon checking asap

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Re:MR6500V - how to use phone on the device
2022-07-05 19:24:56

  @meshmar Hello, do you find a solution ? i have the same problem with my MR6500V and a Gigaset C620A 

thank you

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Re:MR6500V - how to use phone on the device
2022-07-06 06:09:19

  @yabx172 

 

Hi, may I know whether your MR6500v is working on 3G/4G Router mode? Are you using VoLTE mode or VoIP mode for telephony service? and who is the ISP?

Please share with us a screenshot of Advanced->Telephony->Telephony mode page, also provide more details about the problem along with system log file.

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/
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