RE650 range extender often crashes Technicolor TG789vac v3 NBN router
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Installed a new RE650 v2 range extender a couple days ago and when it is working it is working well. But now randomly the NBN router crashes and of cause no internet at all. The only fix is to power cycle the NBN router. The NBN router has been working fine for months previously and only started to require a power cycle once the extender was installed. Basically the RE650 is causing the Technicolor TG789vac v3 NBN router to crash intermittently, several times a day. Is there a solution?
Thanks for the reply.
Have been in touch with TP-link support who suggested
"Change the 2.4GHz's channel to either 1, 6 or 11 and 20MHz
Change the 5GHz's channel to either 36, 44 or 153 then set it to 20MHz too.
Once adjusted, power cycle the router and range extender and observe them together for a day.
Make sure that the SSID of the router and the SSID of the range extender is different from each other. "
But that didn't fix it and now assigned to a senior engineer.
Firmware is the latest on both. Have discovered that the modem/router had a log message for a warm reboot due to a crash, all the rest prior to that was the usual start up messages, see attached. Power cycle of the modem/router not required, just have to wait about 2 minutes for the wifi to come up and a further 2 minutes for the modem to resync. Then all back to normal.
