M7450: Can't upgrade ISP file
M7450: Can't upgrade ISP file
Hi guys,
I just saw that there is an updated ISP file for my M7450. Since here in Germany the o2 network is still incorrectly shown as E-Plus, which was bought out by o2 years ago, I wanted to try to update the ISP file to fix this.
So I downloaded it from the M7450 support site, unzipped the zip file and tried to upload it to the web interface, but I always get the message "Update failed. The update file may be damaged."
I downloaded it three times and tried everything possible.
Can you please help me?
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Thank you very much for the update.
the new ISP profile-21082501 has been released already and please check whether you are able to install the latest firmware.
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Hi, sorry to reply you late. Can I have a picture of the error message when failed to update the ISP files?
If possible, could you please send the web UI system log to support.forum@tp-link.com?
Thank you very much.
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Everything is fine ;)
I just tried to activate the debug log on the device, but it tells me:
" The SD card mode is not correct, please refer to the help for more information. "
I had to change the access mode for memory sharing to "via WLAN", unfortunately the log doesn't say anything about the ISP update :(
Anyway, here is the screenshot :)
If you need anything additonal please let me know and have a nice weekend :)
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Thank you very much for getting back to me and I also got the email.
I am checking with the senior engineers now and as soon as I get an update, I will come back at the earliest time.
Thank you again.
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@TP-Link I just saw that the ISP file has been removed from the support page of the unit. Any updates on this issue? :)
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Thank you very much for the update.
the new ISP profile-21082501 has been released already and please check whether you are able to install the latest firmware.
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Can't find the download for the update :(
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Hi, here is the download link:
https://www.tp-link.com/en/support/download/m7450/#ISP_File
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Ah thanks, I see the problem. I was always opening the german site, there its not availible. :)
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Update went fine, thx!
But still there is E-Plus instead of o2 in Germany.. :( (The o2Internet is manually from me).
And still the device shows E-Plus as connected network instead of o2.
E-Plus was a mobile telecommunications operator in Germany. With more than 25 million subscribers,[2] E-Plus was the third largest mobile operator in Germany, until the takeover from Telefónica Germany (o2) in October, 2014.
https://en.wikipedia.org/wiki/E-Plus
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Hi, thank you very much for the feedback.
So you are using O2 SIM card, but the default profile selected automatically is E-Plus instead of O2Internet, right? May I know if internet works fine when using both E-Plus and O2Internet profile? I would like to confirm if your SIM card can be plug and play except for the name displayed.
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