30
Votes

Does Deco support separate 2.4GHz and 5GHz SSIDs?

 
30
Votes

Does Deco support separate 2.4GHz and 5GHz SSIDs?

Does Deco support separate 2.4GHz and 5GHz SSIDs?
Does Deco support separate 2.4GHz and 5GHz SSIDs?
2022-03-29 07:33:27 - last edited 2022-11-02 10:46:32
Tags: #Official #Multi-SSIDs
Model: Deco  
Hardware Version:
Firmware Version:

Deco supports disabling 2.4GHz and 5GHz separately but it does not support creating different SSIDs for 2.4GHz and 5GHz yet.

“One Network” is very common in Mesh networks in order to enjoy seamless roaming, which is different from non-mesh traditional routers that require you to manually connect to the band you want.

Deco keeps its network simple by automatically choosing the band that gives you the best wireless roaming experience. It uses the same name for both the 2.4ghz and 5ghz bands. Both radio bands are active simultaneously. If the device is only compatible with 2.4Ghz, then it won't try to connect to 5Ghz. And if it supports both, it will connect to only one radio band at any given time. Based on the device capabilities, the Band Steering feature of Deco will attempt to guide your connected devices to the band with the best performance.

 

We do see some customers requesting separate SSIDs, and the reasons could be one of the followings:

1. Smart home devices require the use of the 2.4GHz frequency only.

The truth is even though they are 2.4GHz only, these devices are still usable with Deco. As stated above, it won't try to connect to 5GHz since it's only working with 5GHz.

If you are experiencing an issue with any particular device during installation,  the following suggestions might help:

  • Go to Deco APP > More > Wi-Fi to temporarily disable 5Ghz first.
  • Delete the previous Deco wireless profile on the smartphone, then search for Deco's Wi-Fi and connect again.
  • Repeat the setup process on the smart devices controlled APP.

If it fails again, we'd like to have the brand and model number of your smart device then we will try to advise further.

 

2. The device tends to connect 2.4GHz even though it has a better speed on 5GHz.

Most dual-band devices that support both 2.4GHz and 5GHz will automatically pick a band based on different factors like signal strength and guidance from the mesh Wi-Fi system. It finally decides to connect to 2.4GHz on its own decision and Deco just provided two available solutions.

 

3. An isolated IoT network for smart devices only. 

We have submitted a feature request for a separate IoT Mesh network apart from the normal 2.4GHz and 5GHz and so far it is still under evaluation. Currently, enabling a guest network for 2.4GHz only with a different SSID would be the workaround.

 

If you have any other reasons for separate SSIDs, don't hesitate to share them with the community.

 

Related Articles:

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VPN Survey-How Would You Like to Use VPN on Deco | Leave me a message with any Urgent Requests or Simply Feel Left Out
#1
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38 Reply
Re:Does Deco support separate 2.4GHz and 5GHz SSIDs?
2022-05-13 13:37:14

  @David-TP +1 to the reques, Got my Deco XE75, i can separate out 6ghz but not the 2.5/5ghz ones, this is ridiculous, the entry level wifi 6 router from TP-Link (AX1500) has lot of options including the MESH support, this being the premium router doen not have all the basic options, like the VPN and multi SSID support

#2
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Re:Does Deco support separate 2.4GHz and 5GHz SSIDs?
2022-08-28 05:41:57 - last edited 2022-08-28 05:42:54

  @David-TP 

 

I have a Worx Landroid m500 robot-mower, a Roborock S6 Maxv and smart lights fra Ledvance. 

 

They all require 2.4 network. 

 

Will I be able to get them to connect any deco mesh network? 

#3
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Re:Does Deco support separate 2.4GHz and 5GHz SSIDs?
2022-09-04 14:18:41

Dear  @David-TP , 

 

I'm still stuck with this problem with my smart devices which are most of them only supporting the 2.4

 

My devices : 

- Sonoff miniR2 with HAA (ravensystem) firmware (/RavenSystem/esp-homekit-devices)

- Heater Heatzy

- Netatmo weather station

 

 

All devices are managed throught Homekit/Homepod Mini and it need to be all in same network. 

 

So, you mentionned on the third point "An isolated IoT network for smart devices only" do you have any news regarding this update ? It has been "under evaluation" since 2,5 years... Are you sure to work on it ? 

 

Thank in advance for your clarification.

 

 

#4
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Re:Does Deco support separate 2.4GHz and 5GHz SSIDs?
2022-09-23 10:45:06

  @David-TP 

+1 to enable option for separate SSID.

 

In my case I have a problem where my devices do not switch between devices and lot of time it try to stay with deco which is far away. Probably switching only to 5ghz would be best in this case as it would cut off signal and reconnect. 

 

Also I need 2.4GHz enabled not as guest network because I want it in same network accessible so I cannot use your suggested option.

#5
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Re:Does Deco support separate 2.4GHz and 5GHz SSIDs?
2022-09-30 17:49:01 - last edited 2022-09-30 17:50:45

  @David-TP 

We definitely need this option.  My 5G devices are connecting at 2.4G most of the time, so I have to disable 2.4G to get them properly connected.  The main thing is we want the flexibility to separate our 2.4G and 5G so that we don't have to configure NIC connections on alll our devices to force to 5G.  It's better to just offer 2.4G and 5G as a separate network.  Heck, you have it for 6g and 5G, so why not go one further for 2.4G.  It just makes sense.  Your routers do it.  

 

 Right now, my ecobee thermostat is not functioning online as a result.

#6
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Re:Does Deco support separate 2.4GHz and 5GHz SSIDs?
2022-10-06 02:58:05 - last edited 2022-10-06 03:03:49

  @David-TP please this is one of the most voted features, why you don't even considered the implementation?... If is not possible because technology limitations, you can simple reply saying that current devices doesn't have those capabilities.

 

But if it is possible through a framework update, please make a effort and implement this feature, the community really need it.

 

In my case, I have Deco X20 and same error than other people, many times the mesh doesn't take the correct desition and force to keep my capables devices stuck in 2.4Ghz when I really want connect those to 5Ghz, even if I am beside to the mesh. That could be easy fixed if we can separate bands...

#7
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Re:Does Deco support separate 2.4GHz and 5GHz SSIDs?
2022-10-11 15:55:15 - last edited 2022-10-11 16:02:16

  @David-TP I'm returning my deco xe75 mesh system for the same reason. They should have provided an option to set up 2.4 & 5 GHz bands separately.

 

I have been using AX10 wifi 6 router which has this option. It's a basic setting. C'mon Tplink team. 

#8
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Re:Does Deco support separate 2.4GHz and 5GHz SSIDs?
2022-10-21 02:49:16

  @David-TP 

 

The devices tend to connect to 2.4 GHz with a significantly lower bandwidth. I had a non mesh TPLink dual band router in each room with ethernet backhaul and I could choose the 5 GHz for higher bandwidth. Now the devices connect to 2.4 GHz and I am not able to do anything. Disabling 2.4 GHz is not an option as many smart devicea work only on 2.4 GHz.

 

How do I make a device connect only to 5 Ghz without disabling 2.4 GHz

#9
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Re:Does Deco support separate 2.4GHz and 5GHz SSIDs?
2022-11-04 18:04:09

  @David-TP , I just received and installed 2 XE75Pro Decos for the mesh capability and 6GHZ back haul (I am coming from a LinkSys Router with wired extenders solution), and was completely blown away that separate SSIDs for 2.4 GHz and 5GHz is not available.  I turned on the Guest Network "workaround" and it works fine, but then an actual guest network is not available. 

 

Can we please get a confirmation if this will be implemented with a future firmware upgrade for XE75Pro Decos and other models? 

 

Otherwise I will be returning this system. 

 

There are way too many variables and thus situations in which a single SSID for 2.4 GHz and 5GHz results in a poor experience that it should at least be an option to separate them.

 

Thanks!

#10
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RE:Does Deco support separate 2.4GHz and 5GHz SSIDs?
2022-11-04 18:07:20
It is a common option to separate SSIDs between 2.4 GHz and 5.0 GHz for the main networks AND guest networks. Available on my routers from 5+ Years ago! Please add this.
#11
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