Deco app no features and deco not working

Deco app no features and deco not working
Deco app no features and deco not working
2022-04-25 16:08:27 - last edited 2022-07-07 06:59:00
Model: Deco P9
Hardware Version:
Firmware Version: 2.12.9

Hi, I have had a P9 set up for the past 2 years. After some intital problems it has worked OK but now has slowed to a grinding halt.  I have tried to reboot nodes etc but the Deco App is missing all features.  On offers Advanced and Managers, when I tap on each, they just have notifcations and profile info.  

 

So, two problems:

Speeds are incredibly slow

App doesn't allow me to control the Decos and reboot them or change any settings - so I can't fix anything!

 

currently, both app and Decos are useless.

 

 

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1 Accepted Solution
Re:Deco app no features and deco not working-Solution
2022-04-26 03:44:47 - last edited 2022-07-07 06:59:00

  @Oastler Welcome to the community.

Please refer to this link to get more details:

Only the Advanced and Manager features show up on the Deco app

Best regards.

Please leave me a message if I haven't seen your post and your issue is quite urgent!
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Re:Deco app no features and deco not working-Solution
2022-04-26 03:44:47 - last edited 2022-07-07 06:59:00

  @Oastler Welcome to the community.

Please refer to this link to get more details:

Only the Advanced and Manager features show up on the Deco app

Best regards.

Please leave me a message if I haven't seen your post and your issue is quite urgent!
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