After update to 1.2.1 every device got kick out and can't connect back in except Ethernet

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After update to 1.2.1 every device got kick out and can't connect back in except Ethernet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

justUsername

2022-05-01 03:53:22

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Registered: 2022-03-25

After update to 1.2.1 every device got kick out and can't connect back in except Ethernet

2022-05-01 03:53:22

Model: Archer AX73

Hardware Version: V1

Firmware Version: 1.2.2 Build 20220317 rel.50456(4555)

Hi,

After update to 1.2.1 every wifi device got kicked out except for the ethernet and when I can connect there is no internet at all. All of my iot device can't connect to 2.4Ghz as well. I have to restore about 4 times to make it work, most of my device can connect but some can't connect to 5G band. Then suddenly every device got kicked out of the wifi again.

Then I saw the 1.2.2 update and I thought it might fix the problem. But after the update it didn't fix anything, I tried restore it to default but it's not working like before.

What happen and what should I do? Is it possible that the online update accidentally update the firmware with the US version so it's not compatible with mine (EU) ?

Archer AX73 V1 (EU)

1 Reply

Kevin_Z

2022-05-05 10:02:36

Posts: 21559

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Registered: 2018-12-24

Re:After update to 1.2.1 every device got kick out and can't connect back in except Ethernet

2022-05-05 10:02:36

Hello @justUsername,

Does it mean the Ethernet connection of the AX73 is pretty stable, but neither 2.4G nor 5G provides stable connectivity? Is the internet LED stay green all the time when the wireless clients drop?

Do the 5G and 2.4G networks share the same SSID and security settings? What if you try disabling the Smart Connect on the router, and create a separate SSID for the 5G network, will the 2.4G and 5G be stable? You can also modify the wireless settings for both 2.4G and 5G settings, such as channel, channel width, and security. For the mode, you could try 802.11 b/g/n mixed for 2.4G and 802.11 a/n/ac mixed for 5G, then reboot the router to monitor.

You can also follow the troubleshooting suggestions below to troubleshoot further:

Troubleshooting: Unstable wireless connection on TP-Link router

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After update to 1.2.1 every device got kick out and can't connect back in except Ethernet

After update to 1.2.1 every device got kick out and can't connect back in except Ethernet

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